Where do I begin!
The first room allocated to us faced a wall of rocky shrubland which was unacceptable. It took a heated argument to get us moved and a new room was only allocated to us some two days later. When we entered the new room we were delighted with the view, however, as soon as we opened the patio doors to the balcony, the air con ceiling tiles fell to the floor, nearly decapitating my husband. Then it went down hill from thereon in.
We had an infestation of ants, the bathroom was absolutely filthy with urine around the toilet, long hairs on the floors which did not belong to us, together with the rusty showerhead and black mould around the bath. The toilet incidently was blocked for three days. When we complained to the Thomson Rep, she simply did not want to know, all they were interested in was trying to sell us expensive excursions and kept quiet about local activities and buses to different resorts. Really poor show!
The hotel food was awful, lots of repetition, undercook theatre kitchen, with restaurant staff coughing into the re-cooked food, picking their noses and very moody waitresses. The entertainment was awful, on the last night the backing singer had a speech impediment! Del Boy and Rodney comes to mind! Cwazy!
Seriously, the highlight of the holiday was the sarong tying lessons. That's how bad it was.
This hotel is to be avoided like the plague - please do not waste your money!!!

(4 votes)






