We arrived on the 28.09.13 arriving at the hotel there was a mix up and me and my husband got given a room with 2 single beds. When we raised the issue that we booked a double room the staff could not apologise enough and quickly changed our room. Make sure you book a sea view room, the views are amazing over looking the beach and sea ! You walk down a few steps from hotel door over a small road and there is the beach. Under the hotel there are a few spanish owned bars a but I could not hear a thing at night no music no people when balcony door is closed. Super market across across the road and heading up the hill are few more bars and restaurants. We used a english bar at bottom of the hill. You cant miss it a few union jack flags out side. Owned by a lovely couple that cook the best roast dinners ! And honestly the cheapest around. Market on a tuesday and get bus number 2 or 3 takes 10-15 mins in to benidorm costs €1.50. The hotel is very clean spotless in fact. The staff bend over backwards to help you and are so friendly. Breakfast is basic but all freshly baked bread rolls, croissant and pastry with jams, is very nice. Generally a great hotel in very way. We will be going back very soon.