The hotel itself is in a lovely location with great sea views from most rooms . Direct access to the small beach and sea.
Food was average with limited choices especially later in the sitting (evening).Our room was nicely decorated with great views but the air conditioning totally ineffective and extremely noisy !!
The hotel lacked any atmosphere and although full seemed empty as nothing really went on. Our biggest disappointment was the service and friendliness of the staff who were often abrupt and sometimes very rude especially at reception. They gave the impression that we were an inconvenience though some did their best to be polite especially Manuel who always had a smile.
The hotel has potential but unless the staff change their attitude towards guests ,many will not return. We left feeling very disappointed and will certainly not be returning to the hotel ,however we will return to the resort as it is very beautiful.
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- Also Known As:
- Europe Playa Marina Illetas