We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average rooms, rude service, great food” 2 of 5 stars
Review of La Bastiglia

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added La Bastiglia to your Saves list
La Bastiglia
4.0 of 5 Hotel   |   Piazza Vallegloria, 7, 06038 Spello, Italy   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #3 of 11 Hotels in Spello
Paris
Top Contributor
157 reviews 157 reviews
62 hotel reviews
Reviews in 93 cities Reviews in 93 cities
177 helpful votes 177 helpful votes
“Average rooms, rude service, great food”
2 of 5 stars Reviewed June 29, 2010

The only nice things about the hotel and its restaurant are its location and the great talent of its chef. Service is rude at the restaurant, the lady owner who often sits at the reception only speaks italian and the rooms need substantial renovation. Not to mention the fact that the bill is a hand written figure on an old piece of paper showing how fraud is the rule at this place. If you would go there it is for the restaurant (but beware of the service!).

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

221 reviews from our community

Traveler rating
    88
    70
    27
    28
    8
See reviews for
25
131
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Paris
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 16, 2010

I don’t recommend this hotel. It could not be considered as a four stars (4*) hotel.

We made a reservation in april 2009 for a family room (2 adults + 2 children) for 2 nights for august 2009.
When we arrived at the hotel, the team gave us a bedroom in the basement with a small window (it looked like a cavern) and there was plenty of mosquito’s & flies (inside the room). We complained to the team and the management and after discussion and arguing, it appeared that everybody knew about the bedroom’s problem but they refused to change our bedroom. As it was the night, there was no possibility to find an another hotel ….. Finally the day after, the accept to attribute us another bedroom for the second night ! When I paid, I asked for a discount and the room clerk gave us 20 Euros discount on a 300 euro’s bill.

The management was totally aware about this problem (mosquito’s and flies in a family bedroom is something related to public health) but it was totally absentee and they refused to propose us a solution !
This hotel could not be rated as a four star ! It’s a pity because spello is a very beautiful city as the Umbria countryside.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 14, 2010

This hotel has a lot of potential - it's a beautiful building with great vistas. Our room opened onto a terrace which was very nice. The decor in the room was surprisingly ugly and shabby, as well as overpriced, and the breakfast was mediocre. If the owners chose to invest some money and fix it up, the would be a great hotel, but it was the onlyy place we stayed at in Italy where we felt that we did not get a good deal.

Stayed April 2010, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, CA
Top Contributor
145 reviews 145 reviews
60 hotel reviews
Reviews in 82 cities Reviews in 82 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed June 16, 2009

Our room was average, the terrace was dirty (with dead plants and weeds, plus a blocked view of Umbria) and the highly recommended restaurant was very expensive for what was served. Plus many stairs for those of us over 65. I wouldn't recommend it.

Stayed May 2009, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, New Brunswick Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 17, 2008

The view is spectacular, and the rooms were big with nice bathrooms and decent terrace. Food is very expensive at the Micheline Star rated restaurant. Much better dining available in Spello for the money (try the Drinking Wine Enoteca Wine Bar...fabulous)

The rooms had no air conditioning and the pool had no water in it when we arrived. We immediately asked to have this situation remediated but they kept saying "Maybe tomorrow". It never happened. The lady at the front desk was not very helpful with information on local attractions and activities nor with our a/c and pool situation.

We stayed in Italy for 16 days and all four of us felt that this hotel was the only one were we got "taken" as to the price and service. Spello itself proved to be one of our better stops in Italy...stayed for 3 nights unfortunately we stayed at the Basiglia which left a sour taste in our mouths.

  • Liked — The view
  • Disliked — The service
  • Stayed May 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 22, 2008

La Bastiglia is located on the top of Spello town, so you have to be fairly mobile if you plan to walk into town and back. Bonus is that there's free parking next to the hotel (ask for a parking permit from reception).
Our room was big and clean, with doors that opened onto the shared terrace for a pretty view (if you ignored the pool with its pond water... but it was winter, no one was going to be using it). Small TV, writing desk with stationery, heated floor outside the bathroom, heated towel rack, enclosed shower over the bathtub.
Reception staff were friendly and helpful, they printed out the train schedules for us and also gave us driving instructions to nearby towns.
The restaurant serves delightful (but expensive) meals, waiters were very pleasant and you got little extras with your meal (eg petits fours) - we ate there twice during our stay!
All in all, a tranquil location overlooking the Umbrian countryside, good rooms, with an excellent on-site restaurant. Cost was 100 Euros/night for a superior double room (Feb 2008).

  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 12, 2007

I have stayed at La Bastiglia a few times and have never been dissapointed. The location and the views are breathtaking. The food is out of this world, the Chef Marco truly deserves his Michelin star. One tip, if you are thinking of staying here, ask for a room in the newer part of the hotel, below the dining area. The rooms are bigger and some have a little patio area. Excellent hotel, food, and staff.

  • Liked — Views and food
  • Disliked — Nothing
  • Stayed June 2007, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to La Bastiglia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Bastiglia

Address: Piazza Vallegloria, 7, 06038 Spello, Italy
Phone Number:
Location: Italy > Umbria > Province of Perugia > Spello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 11 Hotels in Spello
Price Range (Based on Average Rates): $
Hotel Class:4 star — La Bastiglia 4*
Number of rooms: 33
Official Description (provided by the hotel):
La Bastiglia restaurant hotel in Spello is mentioned among the most important gastronomic and hotel guides (one star in the Michelin Guide). It is located at the foot of Subasio Mountain, the enchanted mount of San Francis. Here love and wisdom have transformed, like magic, an ancient mill into the Hotel Restaurant la Bastiglia, an unforgettable place, were customers are welcomed as friends, and may find modern comforts and ancient atmospheres. There are 33 rooms divided into three categories, looking at the Umbrian landscape, characterized by the cypress tree green-black colour and the olive trees green-grey colour. The restaurant, expresses the typical Umbrian dishes with ancient recipes and modern creations using highly selected foods; this is the meeting-place of international customers. Inside la Bastiglia hotel restaurant there are some important collection of ceramics, antique furniture and important paintings from the private collection of Schifano and Norberto. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Venere, Travelocity, TripOnline SA and Priceline so you can book your La Bastiglia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Bastiglia Spello
La Bastiglia Hotel Spello

Owners: What's your side of the story?

If you own or manage La Bastiglia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.