This hotel was once an establishment which rightly enjoyed an extremely good reputation with a restaurant with a Michelin star… in the very distant past. Unfortunately the place is trading off its past reputation and its service and appointments are now extremely disappointing. We travelled with people who had been regular guests when the hotel was still being professionally operated and, importantly, loved. They were shocked to the core at the parlous state of this once great boutique establishment. There is no way La Bastiglia is currently a 4 star hotel. This is currently a dismal and depressing place being run into the ground.
One of the greatest features of this hotel in the past used to be the hotel restaurant (run by Executive Chef Marco Gubbiotti) which achieved a Michelin Star status in 2005. It is quite obvious that Gubbiotti no longer runs this now appalling excuse for a restaurant. We endured one meal at this restaurant and it was quite literally the worst dining experience I had during our recent holiday in beautiful (and delicious) Italy - quite an achievement.
On the plus side the hotel is in a good location in Spello and the outlook from the restaurant terrace is truly beautiful. The hotel also retains some of the fittings (such as sculptures, artwork and antiques) that were in place when the hotel was still being professionally operated.
The negatives: The hotel has no lift. We had to truck our baggage up and down 67 steps to our room in the semi gloom. No porters or offers of help from the staff. I have never experienced anything like it in my life. Once we arrived panting, our room was just okay if tired. The bar fridge operated at about room temperature, the air-conditioning never operated effectively and it was actually cooler outside than in our room – this was very difficult to cope with as temperatures were in the mid 30 degrees Celsius at the time in Umbria. We couldn’t get the television to operate. To cap it all off the toilet flushed gently but persistently for both of the nights we had to endure at this Italian “Fawlty Towers”. Despite bringing this to the receptionist’s attention nothing was done to fix the problems. I got the distinct impression that they simply wanted us to go away. After two nights (we had planned to stay for four) we were forced to check out and escape to another hotel. You have been warned.
- Official Description (provided by the hotel):
- La Bastiglia restaurant hotel in Spello is mentioned among the most important gastronomic and hotel guides (one star in the Michelin Guide). It is located at the foot of Subasio Mountain, the enchanted mount of San Francis. Here love and wisdom have transformed, like magic, an ancient mill into the Hotel Restaurant la Bastiglia, an unforgettable place, were customers are welcomed as friends, and may find modern comforts and ancient atmospheres. There are 33 rooms divided into three categories, looking at the Umbrian landscape, characterized by the cypress tree green-black colour and the olive trees green-grey colour. The restaurant, expresses the typical Umbrian dishes with ancient recipes and modern creations using highly selected foods; this is the meeting-place of international customers. Inside la Bastiglia hotel restaurant there are some important collection of ceramics, antique furniture and important paintings from the private collection of Schifano and Norberto. ... more less
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- Also Known As:
- La Bastiglia Spello
- La Bastiglia Hotel Spello