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“A wonderful relaxing hotel” 5 of 5 stars
Review of The Pierhouse Hotel

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The Pierhouse Hotel
3.0 of 5 Hotel   |   Port Appin PA38 4DE, Scotland   |  
Hotel amenities
Ranked #2 of 2 Hotels in Port Appin
GreenLeadersSilver level
Crieff, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“A wonderful relaxing hotel”
5 of 5 stars Reviewed March 7, 2011

We have just spent the weekend at the Pierhouse and had a wonderful relaxing time. The staff were helpful, attentive but without being intrusive. I wish I had all their names but the head waiter (I think that's his position) was the best I have met in a long time. The room was warm and inviting with a lovely view across the water to Lismore and the newly refurbished en suite bathroom was all you could ask - the shower was excellent especially for someone tall like me who sometimes struggles in hotel showers.

Then there's the food - the seafood platter with the lobster was just amazing and the roe deer venison the night before was perfect.

I can't say enough good things about this hotel but highly recommend it.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, March 17, 2011
Thank you very much for your very nice review which you have recently posted. It is always good to know that guests appreciate the efforts of the staff and I have photocopied your review and given it to Romi, our Restaurant Supervisor to read. I do hope we will see you back here again soon and I am delighted you enjoyed your stay. Kind regards Nick
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365 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Livingston
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2011

Just back from 2 nights at the Peirhouse. We booked it because we wanted somewhere just to chill out and it is perfect for this. The food was fantastic, the Grand Seafood Platter is superb and worth every penny. The bar is cosy and really reasonably priced. Staff get the level of friendliness absolutely right. Overall perfect for a relaxing weekend.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, March 1, 2011
Thank you very much for your really nice review and we are delighted you enjoyed your stay. Your review has been circulated to all the staff and we will hope to see you again in the not too distant future! Many thanks for taking the time and trouble to write a review. Kind regards. Nick
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Edinburgh
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2011

Having had a couple of months of our social life totally wiped out by the winter weather, we decided to have an extended weekend break on Scotland's west coast, and settled on Port Appin and the Pierhouse Hotel. And boy were we glad we did!

We had the most warm and friendly greeting upon our arrival, an attitude which continued throughout the weekend from all of the staff. Nothing was too much trouble for anyone here and our needs were more than adequately catered for from the most mundane cup of tea and a scone (which by the way are to die for) to the excellent food served both at breakfast and dinner, and which is complimented by the most stunning views of Loch Linnhe.

The food is concentrated mainly on seafood, with some meat dishes on the menu, which is plucked fresh from the sea and brought to life by a chef who certainly knows his way round a kitchen. The flavours of the sea are brought to life with generous portions and without the fussiness that can be found in a lot of places; sauces are simple and complimentary to the food without being so overpowering that one does not taste the seafood. One can only rate the food 10/10.

The hotel itself is warm and inviting, spotlessly clean, and with warm friendly staff who treat even the first time guest as an old friend, unfortuantely this is so rare these days. We did not have a room with a view of the Loch, but this in no way spoilt our enjoyment of this fabulous little gem tucked away in a delightful corner of Scotland.

The location is quite, quite stunning with views of Lismore and the Morvern Peninsula. I would heartily recommend renting bikes from the hotel and taking a trip across to Lismore on the passenger ferry from the pier; although we did this and got soaked by a pretty heavy bout of rain, not that it spoilt our weekend in any way. I would recommend this delightful spot to anyone (young or older) wanting a weekend away, whether it be for romantic reasons or simply to get away from it all and relax.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, February 21, 2011
Many thanks for your extremely nice review and we are delighted you enjoyed your stay. As a hotelier the greatest challenge is the selection and then training of staff and it is very much appreciated when one reads reports such as yours. We are most fortunate to have a very high staff retention level and it is my greatest intention to keep it this way .
Our Head Chef is certainly extremely talented and I am really pleased you enjoyed your culinary experience here. Derek has an excellent team in the kitchen of very competent, happy chefs which makes a huge difference to overall staff morale and thereby the atmosphere throughout the establishment. Many people have complimented how this single aspect is really noticeable as a guest.
We very much hope you will come back again soon and thank you for taking the time to write such a positive review which has been appreciated by all the staff. Kind regards Nick.
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Edinburgh, United Kingdom
Top Contributor
81 reviews 81 reviews
57 hotel reviews
Reviews in 57 cities Reviews in 57 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed October 23, 2010

This was the second hotel in a week's tour of the west of Scotland, and what a pleasure it was.
 
It is at the end of a lonely road, but attracts a large number of guests in the summer time, including those who arrive by boat and moor outside.

The rooms are pleasant, and slightly away from the main bar and restaurant. There is wireless broadband in the residential section, although this stopped working at midnight because the hotel seemed to have forgot to pay its BT Business Broadband bill...!

The hotel organised bikes for us to take on the ferry to the nearby island of Lismore, and we had a pleasant time on the terrace watching the sun go down over the spectacular bay.
The hotel reserve you a place at their restaurant - there are few other choices in Port Appin. The food was excellent, and well served in the big dining room, also with views of the island and bay. It is not cheap at all, but all four of us had lovely meals. Breakfast the next day was also lovely.
 
I would recommend this hotel highly for at least one night's stay. Staying longer would require some commitment to the outdoors pursuits offered in western Scotland. 

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, October 25, 2010
Thanks very much for the very nice nice review you have written and I am really pleased you enjoyed your stay! Just to let you know that I can assure you we have paid our BT Broadband bill and I do not understand why it should go off at midnight as it is on 24/7 and is available in the bedrooms as well. Hopefully on your next visit we can ensure you are set up ok in the comfort of your bedroom for use any time of the day! Thanks again and kind regards Nick
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Sudbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 21, 2010

I have stayed in many hotels for both business and pleasure, for me The Pierhouse rates amongst the best in it's class. Our party was ten in number and all are discerning guests. We all agreed the management and staff were both professional and friendly. The restaurant food was varied and very good (maybe a little too much salad with me with smoked salmon, but I can live with that). The rooms and bathrooms are well-decorated, and both clean and comfortabe.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Pierhouse Hotel, responded to this review, October 25, 2010
Many thanks for this review and I am really pleased your group all had a good time! Come and see us again sometime and I am sure we can give you a special rate for a return visit. Thanks again. Kind regards Nick
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england
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed September 29, 2010

We last visited the Pierhouse two years ago and liked it enough to return. On this visit we found the place to have been updated. Our bedroom overlooking the Loch was most comfortable, and the bathroom very smart. The bed was extremely comfortable. We enjoyed dinner and breakfast, and found the staff friendly and helpful. The weather had turned chilly so it was nice to have an open fire in the sitting room. A very pleasant little hotel in beautiful surroundings and we hope to return.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, October 7, 2010
Many thanks for this very nice review. We all appreciate it when guests say nice things about us and we are very pleased you enjoyed your stay. We look forward to seeing you again sometime soon! Kind regards Nick
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Brighouse, United Kingdom
1 review
4 of 5 stars Reviewed September 28, 2010

After a 7hr drive from yorkshire we were met by what I can only describe as a breath taking view. The very bubble Caroline was the first person we met and who showed us in and introduced us to a couple of staff members. After a couple of drinks at the bar as we had arrived a little early, we were shown to our rear facing room which was great as it had little bird feeders along the back area and watching some of the different types of birds feeding was lovely. The rooms were clean and comfortable and the bathrooms had just been replaced.

Both our breakfasts and evening meals were very enjoyable and filling as we had a two night stay.

The weather was very kind to us making the veiws that we saw all the more beautiful as we travelled around the area.

Had a great time and met some nice guests too.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pierhouse Hotel, responded to this review, October 7, 2010
Thanks very much for writing such a nice review on our Hotel. We are really pleased you enjoyed your stay and hope that we will see you again in the not too distant future. Best wishes, Nick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pierhouse Hotel

Address: Port Appin PA38 4DE, Scotland
Location: United Kingdom > Scotland > Argyll and Bute > Port Appin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Port Appin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pierhouse Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
With breathtaking views to the islands of Lismore and Mull, our intimate twelve bedroom hotel, bar and renowned seafood restaurant has won a fast-growing reputation as one of Argyll's most idyllic and romantic destinations. We pride ourselves on the freshness & quality of our seafood and local meats, sourcing most of our food locally. We strive to offer our guests something different - a personal and relaxed family atmosphere, stunning location and deliciously fresh food. ... more   less 
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Also Known As:
The Pierhouse Hotel Seafood
The Pierhouse Hotel Port Appin, Scotland

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