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“Good place for couples” 4 of 5 stars
Review of Hotel Hellnar

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Hotel Hellnar
Brekkubaet, Hellnar 356, Iceland   |  
Hotel amenities
Ranked #1 of 1 hotels in Hellnar
Salzburg, Austria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Good place for couples”
4 of 5 stars Reviewed September 17, 2012 via mobile

Very nice hotel with fantastic panoramic view, easy to find by car and near to good Landscapes. Wi-fi is not included and is 2000iks for stay, bit too much for one night... Breakfast is very very good! Hot fresh bread Is served with all other kind of things from fresh fruit to other continental things. Dinner is very nice also. Personnel is kind and helpfull. Raccomanded speciality for couples!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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130 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
Berlin, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2012

We stayed at Hotel Hellnar at the end of summer. It was the first day off season so we enjoyed a discounted rate, which was very nice. Not so nice was the fact that the hotel staff made us feel a bit like unwanted guests.

Although we had a nice room with a great view, it wasn't too inviting. We found a used glass (with dried up red wine) on the bedside table and an emptied roll of toilet paper on the bathroom floor. - Take a guess if the room was cleaned or not...

Things like these shouldn't happen but we didn't care much about it. So we had a shower and got ready for dinner.

We ordered two beer, the lamb and the cod, with a fish soup as a starter. The soup arrived within seconds, but we had to wait quite some time for the beer. I would have preferred it the other way around but maybe I'm just captious.
After a while the table was cleared and a waitress came with a cod and a salmon. After we explained that we indeed ordered the cod but definitely not the salmon, she disappeared. And then, then it took a very, very long time until we got our meals. We were hungry so maybe it wasn't longer than half an hour but it felt like much more...
However, the fish was nice and the meat even better. Fresh and tasty and nicely arranged (although nothing exceptional).
But when finished, again we had to wait way too long to order desert and to have cleared away the empty plates. We weren't in a hurry so it didn't matter much, but after twenty minutes an empty plate just get's a bit annoying.
And don't be surprised that we experienced exactly the same when ordering coffee (well, trying to order...).
When we found out that the coffee with milk had no milk, the coffee with sugar did have sugar but no spoon, we decided not to complain but to write a review.

Hotel Hellnar could be such a nice place! - But as long as service doesn't improve, I wouldn't recommend it if you have to pay the high season rate.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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St. Albans, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2012

This hotel was very nice, tastefully decorated, with a lovely reception area and friendly staff. The food in the restaurant was delicious and beautifully presented, although pricey. The breakfast buffet was excellent. What makes this hotel is the location however - do walk around the area, especially down to the coast and up to the nearby church. The sea, the glacier - it is breathtaking. Downsides...The "mountain view" room didn't feature any mountain in the view at all, as it overlooked a chalet in the car park. For a couple on our honeymoon, you couldn't move the single beds so not particularly romantic. And, to be honest, the hotel felt a bit pretentious in ways - overly posh when it didn't need to be at all. In such a beautiful location, a bit more focus on the famous welcoming Icelandic hospitality and culture would much improve the feel of the place.

Room Tip: Definitely go for the sea view room rather than the mountain view - as you risk overlooking the car...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 28, 2012

Stayed at Hotel Hellnar for 2 nights. Rooms and bathroom were very clean. Loved the views of the ocean. We enjoyed the walk from Hellnar to Arnastapi. Breakfast was nice. Would be nice if they provided a kettle in the rooms. The staff were very friendly . Took the bus from Reykjavik to Hellnar (booking thru stenar). The hotel was value for money.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Top Contributor
130 reviews 130 reviews
106 hotel reviews
Reviews in 104 cities Reviews in 104 cities
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed August 24, 2012

This hotel has good rooms for Iceland and an above average breakfast. The staff at reception was friendly and helpful. The dinners were of a good quality. The location is very convenient to doing the walk from Hellnar to Arnastapi. Recommended.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2012

The Hotel Hellnar cheated us by charging for a second night for our room. When we informed the hotel a day in advance that we wished to check out day early.the manager, son of the owner, said there was no problem, with a smile.

When we checked out the next morning he informed us he was charging us for two nights. When we protested he became obnoxois and very rude. When we pointed out that he hadn't said a word to us the day before when we spoke to him in the afternoon, he had no reply, other than to say that he would be charged a booking fee of the entire night's room rate by hotel.com. When we protested that this couldn't possibly be true- the fee was much to high for the booking.com commission, he continued to fight with us. We finally agrees to pay 56 Euros or about $70 for the supposed Booking fee from hotel.com. in order to leave withiout his calling the police. We paid through American Express. We have since had the charge dropped by American Express, which agreed with our claim that the hotel was totally in the wrong and not telling the truth.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reykjavik
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 4, 2012

One night stay after a climb of Mt Snæfellsjøkull. Clean rooms, nice and friendly atmosphere, beautiful surroundings. Ok food. However wine-chart/choice of wines not so OK. Breakfast was very good. Highly recommendable !

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Hellnar

Address: Brekkubaet, Hellnar 356, Iceland
Location: Iceland > West Region > Hellnar
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Hellnar
Price Range (Based on Average Rates): $$
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