We got back two days ago and already miss this hotel. Even after reading all of the reviews and seeing pictures we were still surprised and delighted upon arrival. We are very picky and just loved this place! This really is the nicest resort on the island, and we toured a few. The room was amazing, the service great, and the food at all of their restaurants were delish. Yes, it's pricey, but it's worth it.
The AC works well, the pools are gorgeous (loved the little pool by the bar the best), and everything that we needed was quickly received. We went across the bay and hiked up the trail above the Rainforest Hideaway-- great view from there! We were there for two weeks and were never bored, although we did venture out quite a bit (taxis and buses).
We found the St. Lucian people to be (for the most part) unfriendly unless they wanted something from you ($$$). About half of the island is unemployed, so there is a lot of loitering and people looking to make a buck. We found a few really nice locals, and they were the ones who were working hard and really giving back to their society. We loved the resort, but won't be back because the islanders were so unfriendly, and at time, rude.
We took buses a few times (know how much you need to pay before you get in or they'll try to get more...) and had some great success. Taxis are very expensive on the island, but we found a driver who we really trusted and gave us good deals: Alista, a 26 year old local who is at the taxi stand by the Marigot Bay shopping area. We can't recommend him enough.
The only real downside to this resort is the location. The bay is quite polluted and I didn't want to swim in the water there. Just take a trip to Jealousie beach (45 min.) with their water taxi for a great beach. It will cost you $20 US per chair to rent a lounge on that beach. The views are gorgeous, but not having your own beach right there is a bummer. Plus, to go anywhere you need to take a cab or a bus. The remoteness was nice at time, though.
Our one complaint was check-out. Be prepared for an incredibly complicated bill, some inaccurate charges, and amounts in both EC and US dollars. We took four tries to get the bill right with them.
Do go:
Razmatazz Indian food in Rodney Bay
"Jump Up" in Gros Isle
Waterfall, Pitons, and volcano tour to Souffriere
Hurricane Hole for burgers and drinks
Mygo's at sunset for Piton beer and fried calamari
Don't go:
Zip line tour-- just boring and expensive.
Doolittle's restaurant across the bay
Friday night fish fry
The spa-- they are not well trained and it's overpriced
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