I checked in to this gleaming hotel in the heart of Calabar with high expectations...and who could blame me - afterall they have the big Transcorp name. Unfortunately, the hotel fell short of my expectations in terms of sleep quality. The room was standard and nice though I would have appreciated more lighting. The real issue came when I tried to sleep and kept hearing very loud music. I thought a neighboring guest was playing very loud music so I called the front desk. They promised to get back to me but didn't. Two more calls later, they got back to me, offering me another room. The music wasn't from a guest, but came from the bar downstairs and the loud surround sound system. So between the music from the bar downstairs (I was in a room ending in 6) and the surround sound music, I couldn't sleep a wink. The rooms don't have good sound proofing it seems.
When the front desk got back to me they moved me to a tiny room in the annex, and it was clear to me, from the musty smell in the room that their was no air. I asked the porter to check the air conditioning and it turned out it wasn't functioning. By this time it was 1 am in the morning already. So I waited for room three, which was also tiny and now had the AC pointing directly on the bed in a very small space. The security lock on the door was also missing. I rested my case for the night, because I was so weary by then and slept on the very soft and thin mattress in the room. The following morning the street noises woke me up - again confirming the need for better sound proofing in the rooms.
The selection at breakfast was too heavy with yam, rice, macaroni etc. on display so I passed.
The wifi/internet was available only in the lobby but not in the rooms - so bring along yours.
I am glad their is a hotel like the Transcorp in Calabar but would advise management to keep a keen eye on the quality of services provided, so that the Transcorp brand doesn't loose the reputational capital it has worked hard to build.
- Official Description (provided by the hotel):
- Transcorp Hotels is fully owned by Transnational Hotels PLC, owners of Transcorp Hilton Hotel Abuja. Transcorp Hotels, recently acquired by Transcorp PLC is the biggest and most prestigious hotel in Calabar and Cross River State as a whole. The 132 room hotel is a premier destination in Calabar, which is fast becoming the destination city for vacation and conferences in Nigeria. The hotel is located in the heart of the city of Calabar and is a well known landmark in the community for local and international visitors for business and pleasure. It also provide outstanding conferencing facilities, fine dining, 24hours room service, fitness centre, lounge, bar, swimming pool, tennis court, complimentary airport shuttle, complimentary high speed WIFI internet access throughout the hotel, pastry shop, laundry shop etc. Thank you for choosing Transcorp Hotels, Calabar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Odigeo so you can book your Transcorp Hotels reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.