Our experience with FBR began months before our actual vacation and with the booking of our room with Candice (concierge). Candice was insightful, provided honest feedback on our questions about the rooms, and was eager to assist us in any way possible (from providing the ferry schedule to reserving dinner reservations). It was a pleasure working with her and she went above and beyond to help plan our vacation.
We booked room C-2 (no-view room). The room was perfect for me and my husband. It was well-appointed with a flat-screen tv, fridge with complimentary water, safe, beautiful bathroom and shower, the most comfortable bath robes, and a great vaulted ceiling. We also had a lovely patio. Even though the room did not have a view of the ocean, it was literally 15 steps to the beautiful sand. We were never in the room more than an hour during the day - just to get ready for the beach and dinner. We opted for this less expensive option and to use our savings on the incredible dining on the island. The room was more than adequate for us and we will book this room again in the future. FBR itself is quaint and quite - perfect for what we wanted. The grounds are beautifully kept, the beach palapas always available, and the pool incredibly inviting. The breakfast credit towards Straw Hat is also a huge plus. (Straw Hat was just ranked as a top 10 restaurant in the Carib - I will post a separate review of Straw Hat). Having the Straw Hat on property was perfect. We literally went in our bathing suits to breakfast, walked 10 steps to a palapa, and began ordering drinks from the Straw Hat beach assistants. Awesome. Everything about FBR is wonderful. It is the kind of place that you can go and truly relax, be yourself, and completely unwind. I could go on and on about the FBR itself, but it is the people, the staff of FBR, that deserve the most praise in this review.
The minute we stepped on property, we were greeted with warm smiles and cold rum punches. The management team, Scott and Shannon, were beyond hospitable and generous. From the moment you meet this lovely couple, you feel as though you have made lifelong friends. They truly take the time to know you, to relate to you, and to see how they can make your experience the best on the island. The beach assistants, Ezzy and Rasharn, were equally as eager to please. Rasharn took us on an incredible ride on the HobyCat on Meads Bay...pointing out the beautiful homes, and providing us with his picks for dinner and nightlife (we later met up with him at Pumphouse and had an awesome time). Scott and Shannon invited us, as well as other guests, to cruise around the island on the Relentless. What a treat! It was by far the highlight of our trip. Even the housekeeping staff, Patricia in particular, went out of her way to know me and my husband. Every person that we had the pleasure of meeting and knowing at FBR truly left an impression on us. The staff is so incredibly kind, warm, and beyond helpful. I consider myself blessed to have met such wonderful people. It was so refreshing to meet such genuine people.
We look forward to returning the Frangipani year after year to see our new friends and their smiling faces.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.