I really wanted to love this place, and there is lots to like, but not without a few problems, which at the time were a rather large pain the rear. I should probably start off by saying that I understand this is a VERY expensive island. And here on this pricing twilight zone, $340/night is considered bargain basement, such that you'll get far nicer hotel accommodations on other islands for much less.
If you don't want to spend $600+/night, TN is one of just a few options: I looked into Carimar but honestly from the photos, TN looked much nicer in terms of decor for less $ (Carimar doesn't even have in-room TVs). And Arawak while quaint looking outside and on a great beach, has some bad reviews talking about the bugs inside the units. I didnt see inside.
The positives for TN are:
convenient/walkable to straw hat
close to better beaches (rendevous bay, shoal bay west)
close to a grocery store
attractive property outside and nice decor inside
spacious and with everything you could possibly need to cook in if you choose to
small property, and at least when we were there, very uncrowded (aka almost empty). I'm not a fan of huge sprawling resorts with a zillion people.
--beach is not swimmable - every day we saw high waves, sometimes shoulder high or more, and there's almost always wind. Also the sand on this beach is really slurry so you sink down in it, making it difficult to walk vs harder more packed sand on other beaches. But it's very pretty to look at. If you're the type of high maintenaince woman who never gets wet, you'll love it. If you're like me and live to get in the water, it's a short drive to far better waters.
--staff not too knowledgeable about tourist activities. I asked a few questions and got 'I'm not sure' as an answer, like does xyz beach offer snorkel equipment. Instead of saying 'let us help you with any activities' they'd be better off just sticking to making dinner reservations.
-- lack of generator. The island lost power yet other properties managed to keep theirs bc of backup generators, but apparently TN doesn't have this for the whole property. So one power outage meant several hours without power. Even our cab driver seemed shocked by this.
--tiny hot water heater in studios: The hot water heater in the studio units is shockingly small. picture a tea kettle and you wont be far off. It's so small that 2 people cannot take showers back to back, even with quick showers, without losing all the hot water. IMO if a room meant for 2 persons cannot provide a basic necessity to both people, it shouldn't be operational. Another guest said he had the same problem, but he didn't complain. Amazing - again, twilight zone.
I should have been immediately offered a free upgrade, given that the 1 bedrooms were the only units that could provide hot showers because of their larger hot water heaters. Yet I had to ask for a free upgrade, even though they were maybe 20% full. I shouldn't have to pay extra to get hot showers. Not good. It's not like I was complaining about the decor or size of the room. I was asking for something that I should expect to have unless I am camping outdoors!
--washing machine overflow. I tried to wash clothes just once and about half way through the cycle noticed water half covering the living room floor. we had to race out to the pool area to grab several towels to put down. We asked a TN owner if he ever had this problem and he said 'all the time'. If I bought a vaca property that constantly leaked I would find that unacceptable, but to each his own. Further evidence that this place is the Twilight Zone. ;)
Check-in is basically you get handed the key and a few pages of info in an envelope, then the bellman brings up your bags. I actually hate long drawn out check-ins and don't need a super warm welcome, but some might find this a bit abrupt.
Ultimately I think this property would do a lot better to just let guests know they are basically renting a condo and are pretty much on their own. Office staff leaves at 5 daily and isn't there at all on sundays. And if the water/electricity situations hadn't happened, I would have been fine being on my own. As one cab driver told us, 'They operate on a shoe-string over there'. It's just sad that on this island, shoe-string costs so darn much.
If you enjoy hot showers stay in a one-bedroom unit.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.