This hotel is way over priced for the standard of amenities that are provided. Unfortunately, this hotel was our final two-night stay at the end of a seventeen day travelling holiday, that myself and my partner were on with friends travelling from the UK through France and Spain. We stayed in many places along the way paying a range of prices in a variety of hotels and this one was most definitely an anti-climax compared with all the others. All the places in which we stayed were well researched and we feel that unfortunately, the website for this hotel is somewhat misleading in terms of what to expect.
The beach view is pretty enough however, this is totally overshadowed by the standard of accommodation provided. On our arrival the service we received was mediocre. A smile goes a long way in my opinion and we failed to even receive this. The decor was ‘tired’ to say the least. The corridor to the rooms was dark and gloomy with tatty looking chipboard adorning the ceiling. It smelt musty and of old tobacco which was most off putting.
The room was in desperate need of re-decoration, especially the bathroom which was gloomy and again smelt musty and old. My bedside light didn’t work, the carpet looked well past it’s best and there were dirty marks on the bathroom door. No tea or coffee facilities were provided in the room, which, when paying well over £100 per night is a little on the mean side! Noise from other rooms was also an issue and at times you would have been forgiven for thinking people were in our room! For example curtains being drawn, doors opening and closing, people walking past the room, normally I don’t have an issue falling to sleep, but here I found it a real problem.
Ordinarily, I wouldn’t be bothered by this, as for us the experience of a holiday is what you do whilst you are there and we did a lot. However, I feel compelled to write this review as I felt somewhat ‘ripped off’. I have stayed in many places around the world, paid less and received more in terms of quality, cleanliness and service. Had we have been charged half what we paid I wouldn’t dream of complaining. I have stayed in basic accommodation many times before and had no problem with it. It is a real shame that I feel the need to complain but I am bitterly disappointed.
This hotel either needs a total revamp or to look at the prices it charges its customers because as it stands we will not be recommending it to anyone or staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.