It's already the 3 time we spent 1 week in this hotel. The reason why we always come back is the 100 million dollar view over the sea, it's the best you can find. The staff is friendly (if YOU are friendly to them), t he prices are a bit overrated. The dinner in Dijana Restaurant is very good and you can eat outside on the terrasse (even in October if the weather is fine). The breakfast is very good, they only have a problem with small black insects on the food.
This year there was a little problem with our room which was not very clean when we arrived. The head of the bed which is in white leather was stained (not only one brown stain but a lot, it was awful) and I had to call the housekeeping to get this cleaned. They arrived very quickly after 10 minutes. But the whole room was not as good entertained as it used to be the last 3 years. Also the corridors of light brown stones, which were very clean as we arrived, had a lot of stains when we checked out, they didn't clean it the whole week (which is not good for a 5 star hotel).
The balcony of the hotel is big enough for 2 chairs and one table, they only have chairs which make a lot of noise when you move them. If you want to sleep and some of your room neighbours are outside, it's impossible to sleep. The room is very well furnished with a Bose Entertainment System, the TV in the bathroom does not work. You can control the air condition individually.
The bar menu is very good, the cocktails are nice, also at the beach bar. The beach is not sandy, you have big white rocks and you need shoes to go into the water. The beach is not very big, it can be crowded in the summer season. You have to walk for minutes to go to the beach. The water is very clear and you see the coast of Slovenia. I didn't use the swimming pool so I cannot say anything.
Room Tip: A room with seaview
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 29, 2012
Dear Mrs Thessy,
Thank you very much for choosing our hotel and for taking your precious time to post your feedback on TripAdvisor, as constructive dialogue is the only possible way to improve our services and to stay on the right track.
I am very pleased to read that this is already your third stay at the Kempinski Hotel Adriatic. Thank you very much for your loyalty and thrust. In regards to our location and the breathtaking views, there is not much more to be said. As you already stated nicely, it is definitely one of the best views on the Adriatic coast with a unique feature: it gives you the possibility to enjoy the view over 3 different countries, and the sea, and the Alps from the very same spot.
We have read carefully all your remarks about the housekeeping service in your room during your stay and I already informed our Rooms Division Manager in order to investigate what happened. I apologize for all the inconvenience this might have caused you.
I am glad you enjoyed our beach, bars and restaurants. It is true that at the time of your stay we had some problems with really tiny fruit flies, typical in the region in the autumnal period of grape harvest. The phenomenon usually persists for seven days and we didn’t want to use any possibly harmful chemicals, as the fruit flies are completely harmless. In that case we have chosen “the lesser of two evils” and waited for the nature to take its course. We are sorry once again for the possible inconveniences this might have caused you and at the same time glad to read that nevertheless you have found our breakfast very good.
Thank you once again for sending us your comments. We sincerely hope that you will come to visit us again and will do our best to make you stay a memorable one. In the meantime I send you my kindest regards.
Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.