Visited a year or two back now. Not sure if the owners are the same, but back about 4 years ago, I was disgusted with the place.
We used to go there very often for a meal, but as soon as the new owners took over they wrecked the place.
We booked a double room for my wife and myself. Took ages for the key to the room as it had not been cleaned even at 4pm after we booked the room the weekend before. When we were finally given the keys we were taken a to very small crammed room with 2 single beds. I returned to the bar and asked the lady that owned the place and she said, not for us to worry as she will push the 2 single beds together. THIS IS NOT A DOUBLE ROOM I said to her. Then she got very shirty with me, I then told her that we would not be spending the night and woudl be booking elsewhere. A week later, I checked my bank statement online and she had taken the £80 for the room. The rooms on her website were nothing like the actual room they had for rent, just stolen images from the internet.
NOT TO BE TRUSTED!
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- Also Known As:
- Cross Keys Inn Usk, Wales