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“general info” 2 of 5 stars
Review of Hotel Le Relais Pau-Lons

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Hotel Le Relais Pau-Lons
3.0 of 5 Hotel   |   Mail de l'Hippodrome Route de Bordeaux, 64140 Lons, France (Formerly Hotel Kyriad Pau-Lons)   |  
Hotel amenities
Ranked #2 of 5 Hotels in Lons
mojacar
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“general info”
2 of 5 stars Reviewed May 31, 2013

We arrived late in Pau last night after a lengthy drive from Calais and had tried all the budge type hotels which were full. We were offered a room at the Kyriad, Pau and needed it. However, whilst the room was adequate, and the bed comfy, we decided to eat in the restaurant as we were too tired to go out and find somewhere to eat. The restaurant was near to closing but we were assured we could get a meal and chose the play de jour menu which consisted of Egg Mayonaise, except is wasn;t, it was hard boiled eggs with tuna mayonaise which my husband could not eat. We ordered the stead - advertised as originating in Spain, and it certainly looked and tasted like it has walked all the way from Spain. It was thin, grisly, near raw and awful with a single strip of green spring onion stalk draped across it with some re fried chips We did not eat it and I wrapped it up and bought it home for my dog today in the cool box of the car and even she turned her nose up at steak !!!! The sweet was acceptable Why do these hotels think they can rip people off when they know they are located in usually way out places and most people are so tired when they arrive after a journey that they just want and hope to get a decent meal in the hotel Which is not always the case. The area this hotel is situated is right in the middle of a not very attractive industrial estate, Oh yes, I also found a number of public hairs lurking in the bath

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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14 reviews from our community

Traveler rating
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    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Gold Coast
Top Contributor
59 reviews 59 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 13, 2012

The first impression as we drove into the area where the Hotel is located was not the greatest. It is somewhat isolated and adjacent to "industrial" type premises and other commercial outlets. Another "budget" Hotel is next door. A car is almost a necessity to stay here I would think.
However, as soon as we walked through the door we knew we had made a good decision.
The lady at the desk was delightful and could not have been more helpful.
The room was "adequate" although relatively small. The bathroom was not well designed with the toilet very close to the door. With the door closed it was "cosy" to sit on the toilet.
The room was very clean and comfortable and had a flat screen TV. Some channels were of poor reception though.
The free wifi was quite fast and available in the room.
At checkout another lady on the desk was also wonderful and helpful.
If you are after the "Ritz", then this place is not for you. If however you are after a clean, comfortable, good value Hotel with marvelous staff, then this is the place (providing you have transport).

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Relais Pau-Lons

Address: Mail de l'Hippodrome Route de Bordeaux, 64140 Lons, France (Formerly Hotel Kyriad Pau-Lons)
Location: France > Aquitaine > Pyrenees-Atlantiques > Bearn-Basque Country > Bearn > Lons
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lons
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Le Relais Pau-Lons 3*
Number of rooms: 60
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