From the pictures on the internet this Hotel looked wonderful, I am afraid not the case when you enter.
I had booked and prepaid for a deluxe double room on my arrival in the room I found a room with small twin beds and a very dated interior. I called reception and they told me it was was my fault that I booked in late (10.00pm) and therefore there were no double rooms left. I objected that I had paid for a double room, their reply was you can upgrade to a suite for an extra 500SK (£50), this is not how you treat a customer that you are unable to supply what they had already paid for in advance.
I will not be returning to this hotel and would advise others to choose somewhere a little more customer friendly
- Official Description (provided by the hotel):
- Conference Hotel situated north of city center, on shores of Lake Brunnsviken. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Royal Park Hotel, Stockholm Hotel Solna
- Radisson Solna
- Solna Radisson
- Radisson Blu Royal Park Hotel, Stockholm Stockholm County/Solna, Sweden