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“One of the best hotels I have experienced!” 5 of 5 stars
Review of Castello del Nero Boutique Hotel & Spa

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Castello del Nero Boutique Hotel & Spa
5.0 of 5 Hotel   |   Strada Spicciano 7, 50028 Tavarnelle Val di Pesa, Italy   |  
Hotel amenities
GreenLeadersBronze level
Pittsford, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“One of the best hotels I have experienced!”
5 of 5 stars Reviewed April 26, 2013 via mobile

Castello del Nero is a prize. It is sited beautifully. It is meticulously kept. The service could not be more accommodating. The food was delicious. There is just nothing they could do better. CDN is among my best ever hotel experiences. I recommend it without qualification whatsoever.

We used CDN as base and made day trips to Siena, Cortona, Florence and Greve. All were easy drives.

The hotel staff made reservations at local restaurants they selected. The choices made were outstanding too. The staff arranged for a driver so that we would not need to worry about getting lost at night or have a DD.

There is a spa at CDN which we did not use but it seemed awfully good too.

We will likely use it again during our next trip to Tuscany.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, May 2, 2013
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host at our property and we really look forward to welcoming you again soon.
Have a nice day
Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
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178
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
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English first
Grosseto, Italy
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2013

Yap, this is the only word that comes in my mind thinking about my stay in this hotel. I'm not a Spa fan, but I decided to surprise my fiancé with an overnight here. I couldn't have had a better idea. The welcome by Alessia was very warm and professional with a little tour of the common area during our way to the room, which was exactly reflecting the idea of an old charming Tuscan mansion. Huge, clean and comfortable. We had an aperitif and a wonderful dinner: do not miss the "cappelletti with pigeon ragù" and the "pigeon" as main course! The service was very professional and attentive. Very good value for money. The next morning we stopped at the Espa and we had a wonderful experience. The staff was very welcoming and professional. We couldn't have treatments due to the fact that we didn't book in advance, but the "percorso benessere" was very relaxing, including the outside pool. Thank you for an unforgettable week end. Last thing that surprised me: it's rather common to call hotel guests by name, but It never happened to me to be called like that even by the bellman!!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, April 26, 2013
Good afternoon,
we would like to express our sincere thank you for a so nice review, our Staff is the most important part of our Hospitality, Exceptional People for delivering Exceptional Experiences.
Hope to welcome you again soon.
Thank you
Fabio Datteroni
General Manager
and All all the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

This is one of if not the best if not the best hotel experiences I have had in Europe. If you want to take someone special and give them the Wow factor then look no further. This is one of these hotels where everything just happens with no fuss, the quality of services, food, amenities and location superb. Tranquility at its best ---no noise, silence! Try it , the stress of the world disappears.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, April 26, 2013
Good morning from Castello del Nero,
can we only and simply say THANK YOU! for a so nice review.
We look forward to welcoming you again and soon in the Chianti Wine Region and in the meantime we send our best regards.
Fabio Datteroni
General Manager
& All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merseyside
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

From the moment we arrived at Castello del Nero we were made to feel most welcome. The staff met us on arrival and helped us with our suitcases to our rooms. We were greeted with bottles of water and crisp green apples as refreshment after a long journey. We headed for lunch and had a light snack before spending the afternoon in the spa. We were only there for one night, but would not hesitate in booking to go back in the future. A big thank you to Fabio, Valentina and everyone else who made our short stay so memorable.

Room Tip: we stayed in a deluxe twin room.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, April 26, 2013
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host at our property and we really look forward to welcoming you again soon.
Have a nice day
Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
75 reviews 75 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 5, 2013

I had the opportunity to stay at this hotel and to be honest from the last time that I was there something has been change.
The service is better. I still consider that for some point is little be expensive for what they give to you. I was lucky because I went there at the end of the summer and the weather was good, so we can swim in the pool but if you go in the winter time there is no place where you can swim or take your kids. The person that there are working there are always kind but if you have child is not the best place for them. For the rest the room are nice service.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, April 26, 2013
Good afternoon from a Sunny Castello del Nero,
I would like to thank you for your kind words, we strive every day to deliver the best service and the best quality to our Guests. I will be more than pleased to learn more about where we are a little expensive for what we deliver as this will help us in fixing a situation that despite our controls might have slipped out.
Almost all the winter time we are closed as we would like to offer the opportunity to enjoy our property during the best season when we are more than happy to welcome families as our policy is to be Family Friendly and we do not advertise to come in winter with kids for the reason above.
We look forward to welcoming you this summer as well and in the meantime we send our best regards
Fabio Datteroni
General Manager
and All the Team Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

My boyfriend is from Florence, and when we end up there in the Summer, we always take day trips out into Tuscany when its too hot to stay in the city. Castello del Nero has a really lovely feel to it and the grounds are amazing. The view is stunning, the service is good, and the food is as you would expect in Tuscany - brilliant. We also used the spa on a few occasions, which we really enjoyed.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, April 26, 2013
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.
Have a nice day
Fabio Datteroni
General Manager
and all the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Top Contributor
123 reviews 123 reviews
72 hotel reviews
Reviews in 69 cities Reviews in 69 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 25, 2012

It is a retreat between Siena and Florence in the country side. It is very beautiful. The staff is very helpful and friendly and the food is good. The spa facility is ok, but nothing special. Rooms are quite small and basic. My overall conclusion is that it is a nice place, but too expensive. Next time I would prefer Four Seasons in Florence.

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FABIO D, Direttore generale at Castello del Nero Boutique Hotel & Spa, responded to this review, December 31, 2012
Good morning from Castello del Nero,
thank you for your stay with us.
We look forward to welcoming you again and soon in the Chianti Wine Region and in the meantime we send our best regards.
Fabio Datteroni & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castello del Nero Boutique Hotel & Spa

Address: Strada Spicciano 7, 50028 Tavarnelle Val di Pesa, Italy
Location: Italy > Tuscany > Province of Florence > Tavarnelle Val di Pesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Tavarnelle Val di Pesa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Castello del Nero Boutique Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Castello del Nero Hotel & Spa, the perfect place for an Authentic Tuscan Experience where the best of local Food and Wine, high end Spa treatments and panoramic splendour awaits you in the middle of the Chianti Wine Region and its gorgeous vine yards and olive groves.... ... more   less 
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Also Known As:
Castello Del Nero Boutique Hotel Tavarnelle Val Di Pesa
Castello Del Nero Boutique Hotel And Spa
Castello Del Nero Boutique Hotel & Spa Tavarnelle Val Di Pesa, Italy - Tuscany

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