We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel should be named 'holy cow'.” 2 of 5 stars
Review of Holy Palace Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Holy Palace Hotel to your Saves list
Holy Palace Hotel
3.0 of 5 Hotel   |   No.15 Chici Main Street, Jiantang Town, Shangri-La County 674400, China   |  
Hotel amenities
Ranked #39 of 121 Hotels in Shangri-La County
Phoenix
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
“This hotel should be named 'holy cow'.”
2 of 5 stars Reviewed May 15, 2008

We stayed at this hotel as part of a tour of Yunnan. All of the other hotels where we stayed were very nice, but this hotel was a real disappointment. We were told that this is a 4 star hotel, but there were several problems. We stayed on the 4th floor and were told that this was a non-smoking room. The problem is that smoke comes in through the ventilation system. The bed was considerably harder than others that we found on our trip to China, so it was very uncomfortable. The hotel appeared dark and also dirty. The carpet was very worn and the wallpaper was peeling from the walls. The breakfast was not very good. We got to breakfast around 8 AM and all of the tables were dirty at that time. They had not cleared the dishes from the earlier diners, so we were forced to eat at a dirty table. Also, the food was not good. The shower got warm but not hot. The lighting in the room was bad. But, the worst was that they have a disco type environment on the 6th floor and the music from the live band played until at least 2:30 AM on our second night - leaving us with very little sleep. On the plus side, they had a good functioning western toilet and the bathroom appeared to be clean. The room was very large. Location is good and we had a nice view from the window. I am not sure about the comparison to other hotels in Zhongdian. I would not recommend this hotel.

  • Liked — location and view
  • Disliked — noise from disco, beds, breakfast
  • Stayed May 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

38 reviews from our community

Traveler rating
    2
    15
    11
    5
    5
See reviews for
2
5
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Thai first
  • Any
English first
Sydney
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 19, 2007

The hotel had no record of our reservation and we were told there were no vacancies. However, we had a print-out saying a room had been reserved for us and after much arguing a room was found: ended up with a suite for one night and the standard room we had booked for two nights, all at the special rate we had been quoted originally. Yes, the carpet needed vacuuming (see previous post) and the beds were hard, which is normal in China, but everything else was fine. The staff friendly, after the first night, and spoke good English. The location good, not far from the Old Town. Would happily stay there again.

  • Liked — Large room & bathroom
  • Disliked — Carpet needed vacuuming
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 25, 2007

This is rated a 4 star hotel, but it felt more like a two star. When we got to our room it looked like the carpet hadn't been vacuumed for a month. The bed was a box spring, no mattress and hard as a rock (the Chinese like them this way, we were told). We were put on the 2nd floor, which was supposed to be non-smoking, but people smoked in the hallway and it drifted under the door. Water temperature in the shower fluxulated wildley from hot to cold. Lastly, they have a massage parlor in the hotel that was kind of iffy. What's a French massage, anyway? And they were embarrassed to explain what the Hong Kong massage entailed.

  • Stayed June 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holy Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holy Palace Hotel

Address: No.15 Chici Main Street, Jiantang Town, Shangri-La County 674400, China
Location: China > Yunnan > Shangri-La County
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #39 of 121 Hotels in Shangri-La County
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holy Palace Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Ctrip TA, Priceline, EasyToBook and Travelocity so you can book your Holy Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holy Palace Hotel Shangri-La County, China - Yunnan

Owners: What's your side of the story?

If you own or manage Holy Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.