The owner at Ge Sang Garden Inn gave instructions to our driver by phone on how to find it, and then he and his staff came to meet our car at the edge of the old town, carry our luggage, and accompany us to their Inn. Our rooms (we stayed in a double and a triple for our family of 2 adults and 3 children, aged 10, 6, & 6) were spacious and clean, with good-sized, clean bathrooms.
The Inn is lovely, very traditional, rustic architecture, its rooms arranged around an open-air courtyard, with little stairways leading up to open verandas with more rooms and then to a roof-terrace. Due to Shangrila's altitude it was cool the day we arrived, and there was a very welcome warming fire in one of the common rooms.
The owner is very welcoming, friendly, and helpful - he even accompanied me to go out and buy postcards when I mentioned I hadn't been able to find any!
We booked a car and driver from Ge Sang Garden Inn to visit the wonderful Ganden Sumtseling Gompa Tibetan Monastery, Great Treasure Temple, Tiansheng Bridge and Xiagei Hot Springs - a really interesting and great day out.
GS Inn also arranged for their car and driver to take us from Shangrila to our next stop in Dali ! A long journey which was made very pleasant by both the excellent car and friendly, accommodating driver!
Shangrila is an amazing place to stay and I can highly recommend Ge Sang Garden Inn - hope we can go back soon!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.