Stayed in this hotel for one night. I and my wife were given a room in the 2nd floor. When we went in we found that the room was dusty, proabably after renovations, and there was alot sand on the floor.The bathroom was clean but somebody had used the toilet and never flushed it. There was also one guest cockroach in the bathroom.The worst part was when we wanted to take a bath, there was no soap in the soap dispenser, called up reception but the soap never came! As i had some important appointment i was not able to lodge a complaint earlier but managed to on checkout. Late evening i used a floor towel to clean the wooden floor and the cement floor. The towel turned from brown to black, which showed that the room was not cleaned from the beginning.One cant expect 5 star facilities in a budget hotel, but atleast basic essentials must be addressed.Having stayed in this hotel on three occasions, this trip was a real letdown. Although front office aplogised and said this room is renovated room that is why there was sand in the floor, is not acceptable. New rooms should be more well maintained than the rest. There seems to be communciation breakdown between front office and the house keeping on this matters. I hope my next trip in feb. 2014 will be better. I chose this hotel because of the proxmity to goverment hospital and the highway.I hope the management will look into the matters raised as VMY is 2 weeks away from now. Hopefully tripadviser will send my comments to the hotel concerned. Comments are made in good faith to improve sevices in hospitality.
Choose a room facing the hospital, at least you can keep an eye on your parked car.Rooms on the righ...
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