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“Good service” 3 of 5 stars
Review of Cinta Sayang Resort

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Cinta Sayang Resort
4.0 of 5 Hotel   |   Persiaran Cinta Sayang, Sungai Petani 08000, Malaysia   |  
Hotel amenities
Ranked #8 of 12 Hotels in Sungai Petani
Tokyo, Japan
Top Contributor
77 reviews 77 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
61 helpful votes 61 helpful votes
“Good service”
3 of 5 stars Reviewed August 23, 2013

I was there to attend a meeting. The services rendered were good and there are buggy services in the compound. The room condition is acceptable except of the bed in my room 864 was really in poor condition. Hope that management will do some refurbishment to up keep the standard as the only resort in town.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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37 reviews from our community

Traveler rating
    2
    6
    14
    9
    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Butterworth
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 21, 2013 via mobile

Terrible service, nobody is going to help you carry your luggage and the room are far away. (about 500m from check-in desk)

Room are smelly and windows is facing neighbours', most of it locked dead with screw. You won't feel secure if you notice it.

The ballroom sucks, there is cakes debris on the table which leftover from last god knows when! Accidentally sticked onto my book. When you rent it, they will only let you prepare half an hour before starting time, thus no air conditioning before that if you need more time to prepare.

Although there it's bunch of securities, they are not helping. What they know is only show you directions.

You have to really find the person incharge else nobody is helping. Some staff is not really local as they don't understand me and I don't understand their language.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pulau Pinang
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2013

I Went here for a youth camp. Got really disappointed with it. Rooms are hot, air-conditioner doesn't works well, no fans. Rooms are dusty and spider webs are noticeable. Some of the sink are even clogged. Buffet is cheap and has few options. Portions are small, and NO REFILL! Everything seems to be terrible compared to my past experience in other resorts. The only plus I can find is only the free Internet Connection but sorry , this isn't helping! The management is bad in handling multiple camps at once, some of our foods are eaten by outsiders and many of our campers STARVED!

Advice for reader, make sure you check the menu of your buffet and pray that your room amenities are all in good condition. 2 out of 10 rooms have clogged sink. 1 has a broken TV , and even the phone is out of order. But to top if off, one of the rooms have only one working air-conditioners, and nothing else. God bless you ~

But to be true, the swimming pool is quite nice and there's a gym room

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gifu, Japan
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2013

The rooms were a bit old, but clean and functional. The staff were friendly and helpful with arranging taxis. The restaurant was OK-good food but the service was a bit slow and clueless.

The hotel is a bit far from sightseeing spots, so we had to take taxis a lot. There is a nearby town with shopping a great selection of restaurants.

One big plus: I was a moron and left my house keys at the hotel and the staff promptly sent them back to me in Japan. Thanks so much!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Top Contributor
96 reviews 96 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed January 27, 2013

We went just before the school holidays. We brought our Sizeable group of elementary school kids from school, and arrived at a very full park.

Most of the attractions were open, except for 2 medium size tube slides. The issue was that the water from the "lazy river" made my eyes sting. That usually means that there was a high amount of ammonia in the water.

Unfortunately, I wasn't wrong, and despite a quick showers, we stunk like "wee wee wee" all the way home.

Moral of the story. Do not go to water parks during peak periods!

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Top Contributor
101 reviews 101 reviews
29 hotel reviews
Reviews in 57 cities Reviews in 57 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 31, 2012

Played on 28-Dec-2012 :

It is a great golf course, with tricky lakes set on some holes, but exciting challenge. Good meals with nice local and western selections. Ladies' changing room was a little further down from the tee-off check point unless, you walk from front reception entrance.

It was a bit disappointing this time when the lady in-charge said there was no bag for lady after changing. Usually one is provided with towel. Yet, the men's have it. Ladies' shower room is far lesser too - 3 in total. Hot water did not work too. Apparently, some of the men's too.

Hopefully, this will repaired soon..... Too bad when the course is a nice one yet the finishing experience spoils the overall memory.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 20, 2012

Well, I think this is a good place for family or friends who wish to be away from their busy life for a while. A day of golf would be nice to overwhelm your anxiety feeling. If you have kids, maybe they can enjoy the water-dabbling at a nearby water park or the resort pool. Food can be obtained in or outside the resort. It is much convenient to have your own transport. Room wifi is not up to my expectation. Line is very poor, but you may use the lobby access line. The room is better be installed with air freshener/deodorizer to purify the bad odor.

Room Tip: Choose rooms located at Block A since there are nearer to the resort facilities.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cinta Sayang Resort

Address: Persiaran Cinta Sayang, Sungai Petani 08000, Malaysia
Location: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 12 Hotels in Sungai Petani
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cinta Sayang Resort 4*
Number of rooms: 210
Official Description (provided by the hotel):
Cinta Sayang Resort is labelled as the "One Stop Vacation & Happening Place" in the North Malaysia and an ideal venue for all occasions, be it in golf, theme park, convention centre, leisure, vacation, stay, learn & play, it offers a unique lifestyle for business meetings, family and friends under one roof and lives up to its name as "The Most Happening Place Around." ... more   less 
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Also Known As:
Cinta Sayang Hotel Sungai Petani

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