We flew from manchester and stay in this hotel in june and thoroughly enjoyed our stay. The beach is the selling point, where you had quiet areas whereyou could relax but also the option to go out out on the catamaran, peddle boats etc.
We enjoyed our lively welcome after a long flight, and on arrival at the room found it to be clean and tidy. The rooms were basic and dated but were kept clean and fresh towels were provided daily throughout our stay.
We found the majority of staff to be really friendly and couldnt do enough to help. Although, most people were friendly we found a few of the male staff in the lobby to only serve people who were standing will lsrge tips and would often ignore you.Staff who need a particular thank you are Claudia and Yoandy from the lobby bar their hard work and friendlyness helped make our holiday even better and Frank the gardener who greeted me warmly every morning with a flower and some chat was such a pleasant man. These 3 deserve our sincere thankyou and made our trip extra special.
The buffet was good, in particular the pasta stand. We found the a la carte menu to be inconsistent, with the mexican being very poor and the romantic and oriental being good. Specifically weenjoyed the pianist and clarinet player. We were frustrated on two seperate occasions whilst dining in the italian and romantic. On our last night we waited 40 minutes to have our order taken in the romantic. Whilst in the italian, we finished our starter and waited 30 minutes for the waiter to return and clear our plates.
Whilst on holiday here we noticed various couples who got married whilst in the hotel. We found the actual weddings to be beautiful but noticed that wedding guests would appear lost at night. You would think there would be a private area for the wedding quests. We would consider returning for our wedding if there was to be a privatearea organised for wedding guests to celebrate seperate from other guests.
Overall we enjoyed our stay and would return. If considering a wedding package at this hotel we would be looking for a better option for night time.
- Also Known As:
- Melia Las Dunas Hotel Cayo Santa Maria
- Melia Cayo Santa Maria
- Melia Hotel Las Dunas
- Melia Las Dunas Cuba