We just came back from a wonderful trip to the Royalton. This is the proper name for this resort because the staff really made us feel like royalty. Our room was spacious and tastefully decorated. The staff is beyond nice. Most of them work long hours in the heat, never a complaint and seem to be pleased to serve you. The grounds are beautiful and the beach incredible! It was very sad to leave it.
The dining-rooms were clean and the food was good although never hot enough for my taste. The presentation was always magnificent. Something i found a bit surprising the three restaurants had the same menus, so it didn't matter where you were booked the food was the same. The service was very proper, one thing shocked me when I saw a chipped plate for my flambee dessert, and again more chips on fancy dinner plates. I think that this should be corrected . Our butlers were both very charming and efficient, Lionel and Aldo. Aldo even offered to use his cell phone to email a member of my family because my cell didn't work there. This is one thing we were not aware of that you need to purchase a special card at the airport for your cell to work. I would recommend this hotel if you like tranquility, good service and a beautiful beach.