We have been back in Canada now for over a week and cannot stop thinking about our vacation of a lifetime. My wife and I, visited this Cuban paradise, from Dec. 4th to 18th, 2013.
We have been to Cuba now 5 times, in 3 different locations and this was our BEST vacation to date. The hotel staff, led by General Manager Miguel Del Fraile were friendly, professional, warm and caring. In our opinion, this was the resorts biggest asset.
Chef Sebastian and his culinary crew put together meals that were truly indicative of a 5 star resort ! He created many marvelous and creative culinary delights, wonderful considering this is Cuba. One dish was the gorgonzola pasta dish which rivals any of the fine Italian restaurants in the greater Toronto area. All the Servers at the 3 restaurants were truly professionals, and our last evening made us feel so "SPECIAL". Special gratitude go out to the servers at Eggcellence who made our last dinner so special and magnificent. Many thanks to Diamela for the authentic Cuban sandwiches, which were so appreciated and delicious.
To our bar server friends, Andy, Yulier, Alex and Dargis at the lobby bar, many thanks for looking after us. To my special friend and bartender, Daimy, we miss you.
To our Butlers, Yanet and Orestes, you made our vacation special and memorable. You both truly exude professionalism in your work. You certainly took care of all our needs with your pleasant and personable dispositions. You both helped make our vacation memorable.i
We cannot name everyone at this paradise, but cu do's to the bartenders, servers, porters, cooks, groundkeepers and management team. Many thanks to our maid, Alina, for all her hard work and towel art.
As you may realize reading this review, we were really impressed most with our Cuban hosts and staff. This resort is truly impressive. The beach is wonderful, the pools superb, the gardens immaculate and the buildings and rooms well maintained and appointed.
We also made new friends from Austria, England and Canada. We were invited to attend vow renewals on the beach from some of our new Canadian friends. Hello to all our fellow resort goers, you helped make this our best vacation ever.
We are definitely returning ! Many, many, many thanks to the Royalton Staff for making our vacation MAGNIFICO !!!
The computer program was acting up at the time of this review. Please understand that we rated the Royalton excellent in all categories.