We just spent a week at this resort. All in all it was a very pleasant experience.We arrived very late on Saturday night Feb 24th.Everything was ready and we were driven to our room quickly and efficiently.Our room was very basic but very clean.
We never had to wait for anything in the buffet area. The service was excellent. Litsandra and Rosita were the best servers and with a smile tip or no tip.Alexis made my breakfast a delight with his fabulous crepes and his smile always happy to see me. One thing that I strongly suggest is get the birds out of the dining-room.It is unhealthy.and gross around the food.
The beach is beautiful and reasonably clean. The employees are always smiling and work very hard. I hope they get well paid.
I must say that this the first time that I don`t get sick at a resort. I was very impressed. After listening all the complaints from guests staying at much fancier resorts, I feel pretty lucky.
My last comment about this place happened on the last day. I left my purse in the public washroom near the buffet. I realized this about half an hour later. Well I just about had a heart attack. My husband and I ran to the customer service desk and we informed Pachi the manager who was very concerned and called security quickly. The security gentleman came right away and asked me a few questions. He then left and within five minutes came back with my purse in his hands.Wow what a nice surprise.These are the type of people working at that resort very professional and honest . It was not perfect but nothing is. My husband is sold on this resort, he would return tomorrow and I would follow.
- Official Description (provided by the hotel):
- In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more less
- Also Known As:
- Sol Cayo Santa Maria Hotel Cayo Santa Maria
- Sol Hotel Cayo Santa Maria
- Cayo Maria Santa Sol
- Sol Cayo Santa Maria Cuba
- Cayo Santa Maria Sol