I went to this resort from Jan.4-11th, 2014 with my family and couple of my friends. We had a blast at this resort. First and foremost, I would say that the staff is amazing and very humble and nice. This is the only resort that I felt like tipping all the staff even if it was the gardener. Entertainment at the beach, pool and the theatre was awesome as well. Lisdiana and Brunet are the BEST!!! They are just so happy and very friendly. Ricky, the DJ, is an awesome guy as well. The Cigar bar is where the night life starts and it is full of life once the dancing starts. DJ plays the best music and played our preferred music as well which made it even better. Overall, I would rate this 5+ resort from the whole experience, comfort, quality and friendly staff perspective. I would strongly recommend this resort for anyone who is looking for a good time and fun people environment. Viva Cuba!!!!!!