Went to this resort with family, mostly couples and had a blast. The beach was amazing, drinks good and food even better. No complaints about the food whatsoever, but I waited patiently in the lines to get the fresh cooked to order food. Was it annoying to wait, yes, but to have good, fresh food it was worth it. The buffet, a la cartes and the buffet by the beach was amazing too, best seafood I have ever had!
Most of the time if you were in a rush, waiting for your drinks, food or service would get annoying, but you are on vacation, whats the rush? Relax and enjoy. Some got annoyed but you have got to remember, the staff work from sun up to sun down, everyday, and they arent used to our busy world.
The tours were amazing. We went on the Catamaran and the Jeep Safari, recommend both! Our Hola Sun representative was a little rude sometimes, but Im not sure if it was out of poor humour or she really was moody alot.
The resort was beautifully maintained and the room was clean. Found a couple of bugs being on the main floor but nothing I wouldnt find in my home in the summer. The only complaint I had was the towels. If you wernt there by 9 am they would be out for the day, but shouldnt they have enough for every person anyways? How can they run out? Anyways only complaint I had!
Would definitely recommend this resort to anyone!