We just arrived very late last night so this review is hot off the presses! We travelled to this hotel from March 14-21, 2013. Upon arrival at the airport, we were surprised to have our room card and dinner reservation 'tickets' handed to us as we were getting on the hotel shuttle. That was amazing. The drive on the causeway was long but we loved going through the small towns. Anyways, here are some notes on our trip:
Our room wasn't great (door card didn't work and back door couldn't lock) plus, it was not very bright or clean so we asked for a better room and got one which was great. This room had a great location (close to beach, pool and pool towel area and restaurants) and for the most part, was quiet (Rm 5337).
The weather wasn't great when we arrived (VERY windy and on the cold side) so the water was very rough and cold. This didn't bode well with me but that's the chance you take as you can't guarantee how the weather will be. Wore our long sleeved tops, sweaters to dinner which drove me bonkers. The next day, although still a bit chilly, was more sunny but the water was still rough and cold. Then, thank GOODNESS, the cold front left and the weather was hot which was lovely.
Not great. Not much variety, especially for breakfast. Not sure who has salads for breakfast but this is what they had and it was relatively untouched in the morning however, cereal choices were sparse (1 or maybe 2 to chose from) and you need a steak knife to cut the pancakes (if this was available). The grill at the beach had great burgers and my goodness do those guys work hard in the heat. We had some a la carte dinners (just 2) and our fav. was at Memories Paraiso where they had an incredible Cuban band with dancers. It was more the ambience of the dinner that made it so special (the food was ok).
Cuban music is my favourite and really wished the hotel offered this option to people that may not like to hear rock/pop tunes. Cuban musician are phenomenal. One night, we heard the best band ever and danced all night. The lobby would sometimes have a trio/quartet that played latin music but it would be nice if they could have an place for people that don't want to see the shows or listen to 'western' music later in the evening. I do have to say the dancers/singers/m.c's work hard.
Our biggest beef was that the resort allows people to reserve beach/pool chairs with their towel. It was SOOOO hard to find a shaded area for our kids on the beach or in the pool.
You can't get mojito's at every bar. If you want one, you have to find out where they are made and you will need to walk over to get it. Same with mango juice and sometimes, pina colada's.
Why we missed this info. I have no idea how we didn't hear this but please save your Convertible Pesos as you need to pay $25 per person (including kids) when upon departure at the airport. It must be in their currency.
We would def. go back to Cuba but venture to another part of the country next time.