OK So I was like many people, worried about going to a different location in Cuba, but HONESTLY so worth it! and even after reading some interesting reviews!! some might not know that it takes about 1.5 hr drive from Santa Clara to the Key of Santa Maria, but this was a great Family resort many young children, it was myself, husband and 3 yr old daughter, We all wished to stay longer and my daughter wants to go back! We ate and drank and slept well! I didnt feel unsecure at all!
Its quieter beach with no vendors pushing to buy! Rooms have all you need and more! I go for the pool and beach and entertainment anyways, but we had siestas in the afternoon also!
I would rate this resort 8 out of 10, just because they need a little more shade on beach and pool, but if people wouldnt save spots at both pool and beach just to have then it wouldnt be so bad, some would save at night for the next day! it was sad. We met some awesome people at the resort (Toronto, BC, Winnipeg,Hamilton, Brantford, you know who you are!!) But also had some who just frankly have no resort etique! they would just think they own it all! Honestly, many felt the same way! I thoughly enjoyed all aspects of our vacation, watching others act selfish was the only dissapointing thing!
FOOD: well we all gained weight so that said something!! We always had something to eat, and the wait isnt as bad as some people made it seem! It was worth it, and much better then sometimes sitting at the a la carte for 2 hr on only ok food! did the tex mex and carribean and gourmet as the others were booked up before we left!, dont wait for the "sunwing presentation" the next day to reserve, go to lobby and or theater to make reservation from 9-5 they are available we tried to get in the italian and mediteranian, both booked up :(, but we heard good things on those, also note (steak house is for diamond club) I would say you dont get anymore more with Dimond club, dont bother, that is what they told us! Otherwise food was great, we ate well over 3 times a day, they have burgers at the beach and sometimes hotdogs, fries are great! fresh fish, chicken and beef, they buffet dishes are also great! be creative, take a grilled chicken breast with grilled fresh bacon, in the bagette, add some mayo lettuce and tomatoes, you got yourself a bistro sandwich like Mc'D!! Its not that bad people!!!
People complained about the misquitoes, we have way more in our backyard in Cambridge, so its not that bad, but do take spray, and also for kids, I left it for our maid afterwards! they fogged it daily and it was great! I got some bites, but my hubby nothing!
Tips are always greatly appreciated, some staff we spoke with only get 200 a month, so they appreciate everything, and trust me, they work there butts off, some travel 3 hrs to get to work each way, The way I looked at it, we tipped the ones who made our vacation excellent, and they made it all week long! Ivon in the buffet was the one we went to all week, she saw us coming and had our orange juice and drinks at our table before we sat with our food, i left 1 peso after breakfast, she treated us like superstars! same with the pool bartenders both, and the towel guy!! If you talk to them and befriend the staff, they will appreciate it, our maid left us heart and swans and flowers, restocking team always left us what we used! if we asked for more they gave it!
For many people it was a first time trip others there 35th time to carribean, all enjoyed, and truly anywhere you go, you make it the vacation you want it to be, the beaches are nothing to compare! for the Cuban means, which I think are getting better, it was truly a great time, wished I could have stayed longer! My daugher was crying to leave!
Thank you to the bartender at the Lobbt bar for a great mojito and cappucino!! yum yum yum!
I think it is so worth the value of going!