Returned from Husa Santa Maria on the 22 August after a 2 week stay. Went there with my wife and my two sons 12 and 10 years old.
The staff in general is friendly and polite and will do whatever they can to help. However, I noticed that tipping will not affect their service. There is a difference between the days when there was a large number of tourists vs the slower days. At the weekend you do get a lot of Cuban families in the resort so the place gets really busier. The staff seemed to get a bit tired and so the waiting time in line for food gets longer. Sometime I noticed that the staff would favorite the Cubans over foreign tourists. We complained to Javier, the director general and the problem got fixed.
The food was very good. Breakfasts were our preferred meal- really fantastic. Pancakes, omelettes and smoothies were always fresh. We tried ala carte restaurants, you can book them 3 times a week. We liked the Spanish, Cuban, and Seafood. Do not try Italian. However, personally I preferred to stick with the buffet restaurant. For fish and sea food lovers this resort is a paradise. Unless you are a very picky person you will find the quality of food surprising good (especially when you consider you are in Cuba)
Keep in mind that the resort is really large. We went in the low season but I guess that in the high season you have to do a lot of walking to get to places. Francisco, one of the managers (a very nice guy) told us that in the high season the place accommodates up to 5 thousand people.
The beach was the best beach I have ever been to. You can walk for miles. The water is crystal clear. No water seeds.
The shows were really good. The dancers and the musicians looked very professional. It was a pleasant way to spend the evening
The rooms were fine. We had our fridge supplied with beer, pops, tea, water and coffee daily. Always left a peso for the maid.
I read some bad comments about the place and that really surprises me. We stayed there for 2 weeks and we could tell that the new management was really doing their best make sure everything was under control. Consider the fact that this is Cuba and they had to face problems (such as shortage of power for instance) which maybe they thought that they would never had to deal with. We would fully recommend you go to The Husa without hesitation. I think most people will have an excellent holiday
September- 10 - 2013
- Also Known As:
- Barcelo Cayo Santa Maria Beach And Colonial Resort
- Barcelo Cayo Santa Maria Beach & Colonial Hotel Cayo Santa Maria
- Cayo Santa Maria Barcelo