We took the tour long weekend of August. We were a party of 14 and tried to book over the phone three days advance. The booking exeprience was not exciting. We experienced a great communication gap between the booking agents. At the scheduled time of boarding 330pm (at Tobermory) the boat was late due to weather, but we were told that island time would not be reduced. Despite such assurance we quicky toured the island and returned to the dock (Flowerpot island) at 520 pm and sat on the benches awaiting announcment. None of us heard any announcement for 530 boat and when we apporoached the staff a bit later, they told us the boad had gone and we missed. The staff continued to argue and commented that person who told us that island time would not be affected lied to us. The staff assured that they would put us on next boat, but they did not accomodate us on any other boats. It was a great hassel to get back to main island. We feel that announcement system was poor, the staff was unfriendly and uncaring type. Overall experience was not good at all and did not provide value to us.
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