I stayed at this dungeon last weekend and I've never experienced such horrid and disgusting service. There are so many bad things I can say about this place but I'll stick to the WORST highlights:
1. They had water problems when we checked in so the ENTIRE lodge did not have water (this includes shower, toilet, sinks etc). I don't even think they even a plumber come in to take a look at it because we did not have water for our entire stay there. It was such a inconvenience to have to drive to other restaurants/shops to use their washrooms. We did get our money refunded, however, but that is the only positive part.
2. The rooms are questionable. And by questionable I mean - I'm not sure they clean the sheets. The rooms also smell awful - probably because they never clean. As soon as you walk in, it feels so damp and you can see the dust everywhere (on tables, chairs etc)
3. The morning we were checking out - their staff (I wish I got their names so I can mention them in this post because they were the absolute worst) were yelling up and down the hallways AT 8 AM IN THE MORNING telling us we had to pack up. WHAT HOTEL has a check out time at 8 AM?!?! Everyone in the lodge was pretty much sleeping and was awoken by these two wretched women. We had left the door slightly opened to let some fresh air in because the room was so damp and these two women came BARGING in continuing to yell at us that it was check out time. Not to mention my sister was in the middle of changing when they let themselves in. I would assume it is common courtesy to knock before you come in but apparently these two women have absolutely no sense of this.
There was a handful of people within the lodge that complained about this early check out and how these women were being SO INCREDIBLY RUDE. And their response to us was that they were going to CALL THE POLICE if we didn't leave. And they actually ended up calling them as I saw the police car parked in front of the lodge shortly after.
Overall - a terrible experience. There should be a rating worse than terrible because it truly does not define how AWFUl and DREADFUL our stay was there.
For everyone thinking of staying here - save your dollars and find somewhere else. Or better yet sleep outside - you'll probably at least get some peace and quiet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.