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“Nice stay, very dissappointed in staff” 2 of 5 stars
Review of Bella Vista Scheveningen

Bella Vista Scheveningen
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Bella Vista Scheveningen
Gevers Deynootweg 1, 2586 BB Scheveningen, The Hague, The Netherlands   |  
Hotel amenities
Ranked #3 of 6 Scheveningen B&B and Inns
1 review
“Nice stay, very dissappointed in staff”
2 of 5 stars Reviewed July 14, 2014 via mobile

I had accidentally reserved for a day prior to my arrival and didnt find out to the day itself. I know, dumb. I gave a call. "No problem", I was assured by the staff member on the phone. "We'll just move the booking to today". How friendly and helpful and understanding!!

But a month later I found out that my booking hadnt been moved at all. A new booking had been made instead and I was charged for both. After a lengthy conversation on the phone, management insisted it was impossible that one of her staff members had said that the booking could have been moved. Problem is one of her staff members did say that. I would not have slept there if they would have told me that the missed booking would defintely be charged and i would have to just make a new one. I would have cut my losses and driven home.

As a result, I didnt just overpay for the room (because despite the great location the room itself (€85) is not really value for money), I overpaid twice as much as a normal customer would. Be very careful when booking.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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31 reviews from our community

Traveler rating
    4
    14
    8
    4
    1
See reviews for
5
13
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Woudenberg, The Netherlands
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

Very nice welcome by the reception staff. Good bargain on parking in the neighbourhood. Very close to the beach. The city center is less than 20 minutes walk. Breakfast was quite good. Not a buffet, as you might expect, but everything you might want was brought at the table.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lelystad, The Netherlands
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 22, 2014

A nice little hotel close to the beach and boulevard with activities, restaurants and casino. Nice rooms and breakfast area. Paid parking can be arranged when prebooked. Staff is friendly and good wifi. A little noisy due to closeness to the road and tramway.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cascais
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed December 1, 2013

I was staying in the house for individual travellers. A very simple hotel but all you need is there. Not recommended if you would stay at this house for the day because there is no lounge and the restaurant is in the main building, 5 minutes walking away. If only used for sleeping it is good. Very good beds, very quiet, good to sleep.

Room Tip: Better first floor if you do not like steep stairs.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 23, 2013

Stayed here for 5 nights while working in Den Haag. As it was a bank holiday weekend, the only room they had available was at the annexe (Bella Vista 2) which was about 5 minutes walk away but closer to the sea front. The room itself was very small with a very narrow bed and little room for much else. The room was very clean and cleaned daily. TV had a selection of Dutch and German channels but BBC was not working although it was listed. The wifi did not work properly when I arrived. I asked them to remedy this and eventually they did although it took 24 hours to do. Didn't eat breakfast, although if I had it would have meant a walk to the main hotel and back. When I did speak to reception they were quite helpful and courteous and, as you would expect in the Netherlands, they speak really good English. Also must be said that one night I was kept awake my another group staying in an adjacent rooms, although the walls don't appear to be that thin (as I noticed when banging on the wall to get them to be quiet!)

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2013

We stayed here with our two kids and had a good time. Our room was in Bella Vista 2 which is close to the movie theater, casino and everything. The room was spacious and fairly priced! The reception was in Bella Vista 1 but when we needed some help we could easily get in contact thanks to the free phone in the hotel. Within minutes someone came by to bring us some extra toilet paper. And that was at 11 PM! Breakfast was good value for money. When we come back to Scheveningen this will be our first choice again!

Room Tip: There are two buildings: make sure you know where you are staying.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaton, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 4, 2012

Stayed here for a few nights in an 'apartment' for 3 people, but don't get coonfussed by the word apartment, it is just a normal hotel room, and I'm still not quite sure why they classify it as an apartment. It was as good as I expected it to be. Stayed in Bella Vista 2, the other hotel, which actually turned out to be in a much better location, right by the theater, and closer to the beach and main part of Scheveningen than the main hotel.The room perfectly fine, beds are thin and decor is very simple, and we had our bath towels replaced with hand towels for some reason. In the reception area there are really good money off offers for local attractions which was also really good.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bella Vista Scheveningen

Address: Gevers Deynootweg 1, 2586 BB Scheveningen, The Hague, The Netherlands
Location: The Netherlands > South Holland Province > The Hague > Scheveningen
Amenities:
Kitchenette
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Scheveningen
Price Range (Based on Average Rates): $
Number of rooms: 14
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