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“Sun, sea (not much sand), good service, comfort” 4 of 5 stars
Review of Palm Beach Hotel & Bungalows

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Palm Beach Hotel & Bungalows
4.0 of 5 Hotel   |   Larnaka Dekelia Road | P.O. Box 40394, Oroklini, Larnaka City CY 6303, Cyprus   |  
Hotel amenities
Ranked #3 of 8 Hotels in Oroklini
Certificate of Excellence
Aylesbury, United Kingdom
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Sun, sea (not much sand), good service, comfort”
4 of 5 stars Reviewed July 20, 2014

We had a great sea view room at Palm Beach hotel. AC, balcony, clean, modern. Beach towels provided. We had buffet meals, and the selection is great and plentiful. Staff are helpful (and very prompt in clearing plates!).
The beach is narrow and the 'sand' is muddy - not good for sandcastles etc. BUT - the water is wonderfully warm and quite shallow out to the breakwater, so great for playing in.
There is a sizeable outdoor hotel pool and an indoor one. The gym has good facilities but only opens at 8am, so not so good for pre-breakfast exercisers.
Conference room facilities are good, though price to hire a computer projector is high.
Larnaca town centre/promenade is 7km away - 1.5 euro on bus or 10 euro in taxi. Lots of restaurants (from Macdonalds and KFC to more traditional styles...).
Don't forget - as I did - that Cyprus has UK plugs (so no need for European adapters for visitors from UK!).

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed in the bungalows, which are badly in need of moderation, as you pay extra we expected extra...

The meals are all buffet, which I hate, however the food was always well presented and tasty. The team always did their best to look after us. they truly are what this hotel is about.

The test of a good employer is how long your team stay with you, well most of the team have been there as long as the hotel has been open, which is the early 80's. :-)

The area needs a good tidy up, very seedy.

Lots of cats and kittens around, they were lovingly looked after which I liked.

The beach is very safe for children and they love children there.

All this hotel needs is a little work to bring it back up to today's standards. No free Wi-Fi in the rooms, this is now standard in hotels.

If you want to go back in time when life was gentle and safe then come here.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Good standard hotel .we had a bungalow which was a great combination of a quite location and rest and only three minutes walk to the buzz of a hotel.you get what you pay for so if you can pay for a view.A pint of lager was 4.50 but in the local bars 2.

Stayed June 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2014

This review is a little late, but....I truly do love staying at this hotel! It's very comfortable, the staff are friendly, helpful, attentive and they made me feel very welcome. Breakfast and Poolside service was great, had such a good time!
My parents went again in 2013 year and the staff really looked after them for whatever they needed and I am very grateful for that!
We are staying thee again this year and cannot wait as it has been recently refurbished and looks amazing!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm B, Guest Relations Officer at Palm Beach Hotel & Bungalows, responded to this review, August 3, 2014
Dear Zenia,

Thank you very much for your review, - it is never late to share your experience!
We are very happy to know that you and your parents enjoyed staying at the Palm Beach. But we are even more delighted to know that you’re coming back! It is the best evaluation for us to know that our guests recommend the hotel to a family and return by themselves. We will be very happy to see you soon. Also, we are looking forward to your impressions of our renovations. We have done a huge amount of work which will be continued this winter as well, and our guests’ comments are very important to us.
Looking forward to see you soon!

Best Regards from the entire Palm Beach hotel team,
Marina Kalinicenko
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 7, 2014

Staid 7 nights with my mother, I paid for a sea view room, the only good thing about this hotel is the sea view.
The reception was so bad, they gave me a room not fully functional: the toilet was leaking, the safety box was blocked by the previous guests, room was full of dust, there were no curtains and so much light in the room, I couldn't sleep the first night. The mattress was so bad and the pillows as well, never seen anything like this, not even at 2 stars hotel. The minibar was making horrible noise. Everything was so old and bad looking my god. I called the reception and they said I should just close the bathroom door if I don't want to hear the toilet leaking, I could hear it even if closed. The air conditioning was making terrible noise and it was so old, you couldn't even see the temperature or find a way to set it. Anyway, next morning they moved me after huge insistences to another room, they considered that is normal what I got, I didn't. It was not even close to what you see on the web sites when you book the room. The second room was better and even had the included slippers and bath robes that any room is supposed to have. However, the tv remote control was not working and neither the lamps. I didn't report that \cause I was already fed up with them. Everything is possible with them until it isn't.
I assure you I am not a pretentious guest, I want a clean fully functional room that I pay, that's it. Well at Palm beach you need to pay extra to get something decent, you need to be an old customer to be treated well.
The only good part is the breakfast and the restaurant personnel.
The sea is dirty and full of mud and petrol from the factories around. There is no sandy beach, it's just 2 meters mud and dirt. The garden and sea walk is very nice though, palm trees are beautiful.
The pool is very nice, but they close at 18:00 or 17:00 when weddings, never seen anything like this. The beach boys are like mafia. They reserve sun beds, they put towels on them, on the nice ones and when you want to seat they say it is occupied by other people that should arrive. They never arrive those people, but when people come and ask for a place they propose them the very sunbeds and receive 5 euros. What is this? When you book a hotel with a pool you expect it to be free, at least this is my view.
As long as you are a new customer you are screwed.
This is an old not maintained hotel, communist style, not worth the price paid in a million years.
I strongly encourage you to stay in Larnaca, there are new hotels and it is cheaper and so much better.
I regret I went there, never going back.

Room Tip: Don't go there
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm B, Guest Relations Officer at Palm Beach Hotel & Bungalows, responded to this review, July 9, 2014
Dear Myra,
We feel sorry for the experience you feel have had at the Palm Beach and we would like to thank you for sharing your viewpoint as all our guests’ comments are important to us. It is a big disappointment for us to know that you haven’t enjoyed your stay as you should, but nonetheless we appreciate all the points you have stressed as they can help us to improve and be better.
You are absolutely right that some rooms have to be renovated and several things in the rooms have to be changed. We understand that and would like to mention that we have already started a huge renovation cycle that will be continued this winter. We have already renovated all the rooms on the second floor, public areas like Lobby, Adelphi Lounge, Piano Bar and bungalow complex. We are about to complete a large amount of work in the winter-2014/2015 to bring increasingly fresh contemporary touch to the hotel. Also, we would like to stress separately that the room renovation includes new high quality mattresses and pillows, as well as new air conditioning. Talking about the room amenities, please let us mention that the bath robes and slippers are included in several room types only, including the Superior rooms, Garden Bungalows and Suites.
We are happy to see that you liked our outdoor pool, but we are sorry to hear you have experienced some issues with the places around it. Sunbeds are free of charge, either they are located around the pool or at the beach. Some of the guests reserve them, some don’t, but there is no charge for beach boy service as they are always there to help you regardless of whether you would like to give a tip or not. Any money you heard was paid is guests’ will and only.
To be honest we are surprised to read about the sea water condition as the Yannathes Beach which stretches along Larnaca Bay for 2km passing also Palm Beach Hotel was awarded the Blue Flag on the basis of different aspects, including environmental management criteria and bathing water quality.
Talking about positive moments, we are pleased to hear that you liked our breakfast and mentioned our restaurant staff. Besides the fact that you don’t plan to come back here, we would like to take an initiative to welcome you again to the Palm Beach, so you can have much more positive moments to remember. We will be delighted to do our best so you can really enjoy your stay and have great and pleasant memories about it. Please let us know if you decide to do so, reaching us through e-mail: guestrelations@palmbeachhotel.com. Also, we will appreciate very much if you could contact us regarding all the issues you have had during your stay so we will be able to review them in details. Please do not hesitate to contact us as we always aim to build an open and accessible communication with our guests.


Best Regards from the entire Palm Beach hotel team,

Marina Kalinicenko
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 2, 2014

We have stayed quite a few times at the Palm Beach Hotel and most recently in June 2014, when we had a wonderful, newly renovated Superior Sea View room, which was fantastic. We loved the picture window (with privacy blinds if required) between the bathroom and the bedroom, which meant that you could shower and use the bathroom and still have a beautiful sea view. The new walk in shower was a great improvement on the normal shower over the bath. The room has been fully renovated and is very attractive. We have always found all the staff to be extremely courteous, friendly and helpful. The breakfast buffet is delicious and one evening we ate at the hotel and enjoyed the Cypriot themed dinner and entertainment. The hotel has a wonderful setting and it's lovely and peaceful to relax and sunbathe, especially on the grass area, away from the pool.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm B, Guest Relations Officer at Palm Beach Hotel & Bungalows, responded to this review, July 19, 2014
Dear Friends,

Thank you for writing your review and sharing your impressions! We appreciate all your kind words, but the most we appreciate that you are keep returning to the Palm Beach! This is very important and valuable to us! And we are delighted to know that you enjoyed your stay in our totally renovated Superior Sea View room to its full extent. There is always excitement about the comments right after the renovation and we are very happy to see that you actually loved it!
Also, we would like to thank you for coming to our Cyprus Theme Night. This is the evening when you have a great opportunity to meet Cyprus traditions in cuisine, music and dance, and we are glad you enjoyed it!
Thank you once again for keep coming to the Palm Beach and we are looking forward to seeing you again soon!

Best Regards from the entire Palm Beach hotel team,
Marina Kalinicenko
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 29, 2014

We paid for superior room overlooking the garden, a room without carpet, clean, new.
There is option update the hotel to be friendly environment and to wash the towels after repeated use, linens are changed every other day unless you request otherwise.
Breakfast matches the expectations of European breakfast.
Staff friendly, hotel is recommended.
Do not let the exterior fool you, this very good!
beach area is clean, the hotel is just on the beach, a taxi to the city will cost you 10 euro.

Room Tip: pay and upgrate you will not lose
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm B, Guest Relations Officer at Palm Beach Hotel & Bungalows, responded to this review, July 12, 2014
Dear Tania,
Thank you for your review! We appreciate all the words you have shared and we are delighted to know that you enjoyed your stay in our Superior Garden view room which is really amazing and opens a great view to our beautiful gardens. We are very happy to see that our renovations are highly rated by our guests, it is very important to us.
We hope we will have a chance to see you again here, at the Palm Beach as well as to welcome you to our loyal Repeaters Club. Should you decide to come back, consider to stay in one of our Superior Sea View rooms which provides 180 degree front sea view, - we are sure you will enjoy it!

Best Regards from the entire Palm Beach Hotel Team,
Marina Kalinicenko
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Beach Hotel & Bungalows

Address: Larnaka Dekelia Road | P.O. Box 40394, Oroklini, Larnaka City CY 6303, Cyprus
Location: Cyprus > Larnaka District > Larnaka City > Oroklini
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Oroklini
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palm Beach Hotel & Bungalows 4*
Number of rooms: 228
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Also Known As:
Palm Beach Hotel And Bungalows
Palm Beach Hotel Larnaca
Palm Beach Larnaca

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