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“Poor value for money in an underwhelming guest house.” 3 of 5 stars
Review of Tiroran House Hotel

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Tiroran House Hotel
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4.0 of 5 Hotel   |   Tiroran PA69 6ES, Scotland   |  
Hotel amenities
Ranked #1 of 1 Hotels in Tiroran
Dublin
Top Contributor
276 reviews 276 reviews
110 hotel reviews
Reviews in 92 cities Reviews in 92 cities
375 helpful votes 375 helpful votes
“Poor value for money in an underwhelming guest house.”
3 of 5 stars Reviewed 6 days ago NEW

It is always a pity to give a poor review which I have rarely done. This is not about the actual price charged but about the less than good value offered by Tiroran House for that money. I have visited Scotland, and the outlying islands, nearly every year for the past sixty years staying in all classes of accommodation from luxury five star hotels, comfortable and very friendly hotels, guest houses and B&Bʼs. I have toured the Highlands, the inner and outer Hebrides with many holidays on the Isle of Skye, the Orkneys, the Shetlands, the Isle of Arran, and I am a regular visitor to Edinburgh, Aberdeen and the Grampians.

On this latest Scottish holiday, I wanted to visit Mull and Iona having missed out on these two islands on my previous trips. For a birthday occasion this year, I booked Tiroran House based on its location and their own website sales information which states this is “Scottish Country House Hotel 2014”. I paid the required non refundable deposit and in return received a four page e-mail setting out all the many ʻdoʼsʼ and ʻdonʼtsʼ relating to staying here, including several ʻlegal styleʼ disclaimers together with instructions on parking the car!

ʻThe Woodlandʼ room cost £220 per night for bed and breakfast and was booked for three nights. This room is outside the house, as advertised, and is located on the upper floor of an outbuilding with another bedroom below. Access to the Woodland room is across a gravel driveway and then up a flight of concrete steps to a small entrance lobby. This journey to the main house for meals could well be problematic on very wet days. On arrival, when I first entered the bedroom, a previous guest had spilled coffee, or something, on the settee. The seat cushion was removed for cleaning and returned promptly the next day. The beds are comfortable but the bedding is only of average quality. A ʻhospitalityʼ tray was provided with a tin container of various odd tea bags, sachets of instant coffees, UHT milk containers, etc., all of an uncertain age. One small bottle of water was left for two people on the first nightʼs stay. A single packet of two very small biscuits was left each day of the stay. No further bottled water was provided. This is not a problem as the tap water is perfectly potable. But it certainly indicated the overall lack of normal Scottish hospitality and generosity I felt during my stay here. It is also against house policy to consume alcohol in the room without incurring a high corkage charge.

Everything worked in the large bathroom. The towels, like the bed linen, are of average quality. Certainly not what one expects at this high price level in Scotland. Breakfast is of an adequate but average standard. I have had better at similar B&Bʼs and guest houses. For the very high cost charged here, it should be so much better. Serving times do not compare to the very flexible times usually offered by most European B&Bʼs and guest houses. Breakfast is served in the same small adjoining room and conservatory as the dinner in the evening.

Tiroran House is a very long way by car from any restaurant, pub or cafe. Guests are more or less tied into having dinner here to avoid a long drive. Dinner cost £48 per person. There was a choice of just three main courses from a menu left in the hallway during the afternoon (there is no bar or reception in the house.) Guests must choose from this in advance. There are two small guest lounges. One contains uncomfortable chaises longues. On the first night I entered here, there was a family group assembled for dinner. They all had great difficulty sitting on these while stretching out to reach for their drinks from a low table in the middle of the room. Pre-dinner drinks are ordered from a list and are poured and prepared outside these two rooms. The drink is already made up and brought in without giving guests any choice of the amount of ice or mixer. A gin and tonic costs £7.80. When everyone in the two rooms has assembled for dinner, and has a pre-dinner drink in their hand, plates of three very small and rather bland canapés are handed to each guest at the same time! There are no ʻnibblesʼ of any pre-prandial interest offered to hungry guests. A reasonable wine list is circulated at this time, although not all bottles offered were actually available.

Dinner is at a set time each evening and dining guests are seated in the two small breakfast spaces, mostly at small tables for two. These are all very close together which is conducive to chatting with fellow guests. However, meaningful conversations are not easily maintained because these small tables are served in a strict rotation, with servers moving around the small gaps between the tables, which interrupts any flow in the dinner time chat.

Menu choice is limited and the portion sizes are small. At £48 per head, I would expect a salad/ hors dʼouvres starter, a hot soup, a decent sized main course with separate servings of potatoes, rice or pasta, together with separate servings of fresh vegetables, which they boast are locally grown. This should be followed by a decent sized dessert. The tiny quantities of food here are already plated up in the kitchen and brought out to table in strict rotation, irrespective of who has finished first. Dinner is certainly nothing exceptional except for the small portions and high prices. No espresso coffee is available after dinner but there is cafetière coffee and chocolates provided in the cost of dinner and available in the lounge. However, for the prices charged, the food quantity and quality leaves a lot to be desired, especially as Tiroran House is so far from any alternative place to eat in the evening.

Based on my Scottish travels, at many different price levels, there are so many other places to stay in Scotland with much friendlier and more genuine Scottish hospitality. My total bill at Tiroran House was £1,100 for three nights bed and breakfast with dinner for two, three bottles of relatively inexpensive wine, a pre-dinner gin and tonic per person per night, and on one occasion two small whiskeys at £9 each. This is a high price to pay for a mediocre stay. An attraction of this place is its location on a sunny day - it might be completely different in more typical island weather conditions!

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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221 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

A warm and inviting place to stay very relaxing set in a fantastic setting. My room had every comfort you would expect from a 5 star hotel, beautifuly furnished and spotlessly clean. The food was excellent and Lawrence and Katy were excellent hosts they made you very welcome and were full of information and help. We only stayed two nights but only had dinner at the hotel on one night as we had booked to have dinner at the Ninth Wave on the second night but we wished we had stayed at the hotel for dinner on both nights. If you are planning to go to that end of Mull you must go and stay you will not be dissapointed.

Room Tip: All the rooms in the main house have good views and every room is quiet.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

We had a wonderful experience staying at the Tiroran House Hotel while attending a family wedding. The Green room was extremely comfortable and had wonderful views of Loch Scridain and beyond. We saw eagles flying over the extensive grounds and deer nearby. The food, service and hospitality of Lawrence, Katy, Rob and their team couldn’t be faulted and we are planning to return. Tiroran and the Isle of Mull are simply the best.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

Hyperbole? No. My family stayed there for sadly only two nights attending a family wedding, which was where our entire family were staying, and where the celebrations were held.

For our part, we stayed in the Fuchsia room which was remote from the main house, yet well above any standard one would find in any similar hotel. The food served is of a particularly high standard, not normally expected here in the UK. A credit to the Chef!

The service was exemplary, but personal, where all our needs were attended to (thank you Robert for the DVD player for the girls!).

Thank you Lawrence & family, and would love to return one day with more time on our hands.

Room Tip: As mentioned, we had the Fuchsia room, but I know, from feedback from family members, that all rooms...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Top Contributor
80 reviews 80 reviews
35 hotel reviews
Reviews in 44 cities Reviews in 44 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 6, 2014 via mobile

Fantastic setting, great host, lovely walks, food excellent. It's along twisty windy roads but easy to find, just be careful. Would recommend highly but be aware it is quite pricey. Very quiet, rooms good, bed a bit soft for our liking, nothing is too much bother for the hosts , they were really excellent.

Stayed September 2014, traveled with friends
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Isle of Mull, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

Wonderful welcome at Tiroran from our hosts. Our stay met all of our expectations and provided a lovely break following our walk to the Fossil Tree on the Burg. The start and finish of the walk is only a few hundred yards from Tiroran.

The food was delicious - beautifully prepared and served in the lovely dining room overlooking Loch Scridain.

Our room (Lavender) was very comfortable and a hot soak in the large bath with a selection of beautiful toiletries was very welcome after our walk.

Would love to have stayed for longer, but hope we'll be back again.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed September 27, 2014 via mobile

As many other reviews have pointed out this is a very elegant and idyllic hotel. It is located with stunning views of the loch and set on manicured gardens. The Fuschia Room where we stayed is beautiful, large and very comfortable. Given its remoteness there is little option but to dine with them. The pre-dinner drinks and beautiful and elegant dining experience heathens back to an era of gentility that is sadly now long gone. The food at dinner is complex and sophisticated. It was enjoyable for the two nights we stayed there, but not sure I would have wanted it for longer than that.

One small issue that surprised me. We had an early start (I.e. 7.00-7.15 am) on the day we left and all the hotel could provide were two containers of cereal, a juice box and a flask of hot coffee. Smaller and less expensive hotels and B&Bs have regularly provided a more comprehensive continental breakfast for early departures. Given the prices charged I would have expected more effort.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tiroran House Hotel

Address: Tiroran PA69 6ES, Scotland
Location: United Kingdom > Scotland > The Hebrides > Isle of Mull > Tiroran
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Tiroran
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tiroran House Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
4 star Visit Scotland and AA rated hotel on the Isle of Mull - The only Country House Hotel on the island and equal distance to Tobermory and Iona - 2 AA Rosette restaurant - Scottish Country House Hotel of the Year 2013 & 2014 -10 en suite bedrooms (most with loch views) -elegant country house dining in licensed restaurant - Very large well maintained gardens and private beach - beautifully comfortable and elegant hotel run exclusively by the owners and staff for the benefit of their resident guests - Tiroran House Hotel Isle of Mull nestles among some of the best land and seascapes of the British Isles. Non resident diners welcome - advance bookings essential ... more   less 
Also Known As:
Tiroran House Hotel Isle Of Mull

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