We stayed at the Casanova Hotel for about a week in October 2008. We had a suite which overlooked the little valley and had an excellent view of the Belvedere. Sadly, this and the fact that the internet only cost EUR 5 for a week, was the only good part of our stay.
Check in was easy. It was a fair hike to the room but I think the hotel is a combination of an older building and a newer part. There were lots of tiled ramps on the way to the room (which they seemed to mop every morning and make quite slippery around breakfast time) so pretty easy to get suitcases around.
There was no air-conditioning as it had been turned off due to the season not the actual weather. It was hot in the room at night so we had to leave the windows and balcony door open. There were shutters so we could keep the light out but no screens so we had a few flies and other bugs come in. Not too bad though. We had some chairs and a table on our balcony when we first arrived that were arbitrarily taken away mid-stay.
The room opened with a key card that made a very loud buzzing noise as it unlocked. It also automatically turned on the lights in the room. This might be convenient at times (not the buzzing noise, but the lights), but not so when you are trying to come quietly back in at 1.30am and others are asleep in the room.
The outside pool was closed (despite the hotel’s material saying it was open to the end of October) for “weather reasons”. I was later told that they only had the contract with someone to keep it open til the end of September. There is an internal pool which is part of the “wellness” centre and it costs 10 EUR for an adult and 5 EUR for a child per day. Pretty expensive for a small pool that at times was very busy.
The internet was wireless and cheap at 5 EUR for a week but is only accessible in public areas. It worked fine.
The hotel offers breakfast and it’s just bland. There is a pile of cakes, pastries and bread (but a very poor toaster), four cereals, one type of ham, cheese, salami, yoghurt and some tinned fruit. Sounds like a lot to choose from but it wasn’t.
We had some afternoon tea one afternoon. The menu is wide enough and pretty cheap (e.g. 1 EUR for an espresso). We got a basket of chips/crisps and they were stale. We later saw that the baskets of crisps were put out early in the afternoon and just left to sit there.
There is also a restaurant attached to the hotel called the Barbarossa. We ate there one night and the food was terrible. The service was ok but the meat was overcooked and poor cuts to begin with. Each main meal came out with a pile of overboiled green beans and they were cold. There are so many better options in town – it’s a 5-10 minute walk and we would strongly recommend that you avoid the hotel restaurant and head into town. Take a torch as it can be a bit dark. We ate at the Trattoria al Vecchio Forno four times and it was just fantastic. The service there was terrific and the food delicious.
The staff were generally uninterested, and one reception staff member was pretty snippy. The women who worked in the breakfast area were nice and helpful. When we first arrived, we went up to reception to get the code for the internet. The reception staff member took a call in the middle of getting me the code and then talked for 15 minutes while I waited! Just plain rude.
I swung between giving this place a 1 or a 2 rating. In the end, I settled on a 2 as our room did have a great view of the Belvedere and the hotel itself was in easy walking distance of some great views and the town of San Quirico. But I wouldn’t stay here again and wouldn’t recommend it to others. There are other options in town that I would try.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.