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“Loud music till late on Saturday night” 2 of 5 stars
Review of LP Hotel Piura

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LP Hotel Piura
3.5 of 5 Hotel   |   Libertad 875, Piura, Peru   |  
Hotel amenities
Ranked #1 of 14 Hotels in Piura
Certificate of Excellence 2014
Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Loud music till late on Saturday night”
2 of 5 stars Reviewed December 22, 2013 via mobile

Just wanted a good nights sleep. Porter told me the room was quiet but there was loud music in the hotel till the early hours. For $80 for the night I was not impressed with the lack of sleep. Also when the porter brought us to our room he left with our room keys ( which we spent 20 minutes searching the room for). Went to reception and he was there with one of the keys. Knew he had them but hadnt brought them back. All felt a bit uncomfortable..... Breakfast not included.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, May 15, 2014
Google Translation
Estimado huésped,
Reciba nuestros atentos saludos, agradecemos sus comentarios en Trip Advisor que nos ayudan a mejorar día a día.
Lamentamos el disgusto por la musica por lo que tomaremos las medidas correctivas y poder brindarles nuestros mejores servicios
Lo esperamos en su próximo arribo, con la amabilidad de siempre y esta vez para mostrarle nuestras nuevas 46 habitaciones.
Sin mas, reciba nuestro cordial saludo

Luchy R. de Puig
Gerente
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    130
    55
    12
    6
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wichita, Kansas
Top Contributor
239 reviews 239 reviews
62 hotel reviews
Reviews in 43 cities Reviews in 43 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed September 16, 2013

This is the one of the nicest hotels I have stayed in Peru.
Building is quite old but it is well maintained. Rooms are large, well equipped, quiet and sparkling clean. Hotel is located on the beautiful main plaza.
Hotel has very good restaurant.
Hotel staff is very kind.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, May 15, 2014
Google Translation
Estimado Huesped,
LP LOS PORTALES HOTEL PIURA, agradece haya compartido en su comentario la experiiencia durante su estadia en nnuestro hotel.
Estaremos muy gustosos de brindarle siempre nuestros mejores servicios
Quisieramos comentarle que contamos con 46 nuevas habitaciones, estacionamientos nuevos al interior del hotel y contaremos tambien con ascensor a su disposicion
Gracias por comparitr su estadia en TRIP ADVISOR
Saludos cordiales

Luchy R. de Puig
Gerente
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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed July 25, 2013

This is a very nice hotel, one of the 2 best in Piura. The breakfast is great in a lovely dinning area. The open-air central courtyard is lovely and relaxing. The rooms are modern with marble finished bathrooms. Friendly staff was very helpful. Across the street from the Plaza de Armas. I highly recommend this hotel.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, September 20, 2013
Google Translation
Estimado Huesped,
Le agradecemos el comentario de nuestro hotel en Trip Advisor y nos ponemos a su disposicion como siempre para sus proximas estadias donde sera un placer seguir brindandole nuestros mejores servicios.
Es un gusto leer sus comentarios sobre la calidad de nuestra comida. La carta de nuestro Restaurante esta hecha por el Cheff de nuestro hotel en Lima, el Country Club Lima Hotel; en donde Jacinto Sanchez y Oscar Vasquez ponen lo mejor de si para que nuestros huespedes se deleiten con sus exquisitos platos.

Con mis atentos saludos, lo esperamos pronto
Luisa R de Puig
Gerente
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Eugene, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

Lovely and historic with a beautiful balcony overlooking the main Plaza, this hotel is reminiscent of the long past colonial era. The rooms and beds are comfortable, the included breakfast ample, healthy, and fresh (fruits, juices, tamales, eggs, breads, cheese, ham, and coffee), the restaurant and bar offer convenient onsite service, and the staff from the doorman to the reception staff to the housekeeping staff are all very helpful, professional, and friendly. I felt very comfortable and secure here (valuables can be safely and easily stowed in your in-room safe), the location is central and taxis pass by regularly. The only surprise was the Saturday night karaoke in the bar which is a little loud in some of the rooms upstairs, but the ductless air system drowned out the sound quite well. I would definitely love to stay here again!

Room Tip: Room 200 is very large, with extra floor space, but also is located in a good position to hear the w...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, September 20, 2013
Google Translation
Estimado Huesped,
Le agradecemos el comentario de nuestro hotel en Trip Advisor y nos ponemos a su disposicion como siempre para sus proximas estadias donde sera un placer seguir brindandole nuestros mejores servicios.
Es un gusto leer sus comentarios sobre la calidad de nuestra comida. La carta de nuestro Restaurante esta hecha por el Cheff de nuestro hotel en Lima, el Country Club Lima Hotel; en donde Jacinto Sanchez y Oscar Vasquez ponen lo mejor de si para que nuestros huespedes se deleiten con sus exquisitos platos.

Con mis atentos saludos, lo esperamos pronto
Luisa R de Puig
Gerente
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 11, 2013

I really enjoyed my stay while at Los Portales. The service was great and they had a very friendly staff. The rooms were clean and the hotel had many amenities including electrical outlets that my electronics could plug into with out the need of an adapter (still needs a converter for certain appliances). I have nothing but excellent things to say about this hotel. I certainly would stay here again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, August 2, 2013
Google Translation
Estimado Huesped,
Le agradecemos el comentario de nuestro hotel en Trip Advisor y nos ponemos a su disposicion como siempre para sus proximas estadias donde sera un placer seguir brindandole nuestros mejores servicios.
Trasmitiremos a nuestros colaboradores su experiencia para motivarlos aun mas y asi seguir cubriendo siempre sus espectativas. Estamos para brindarles nuestros mejores servicios
Comentarle tambien que al termino del 2013 estaremos terminando las 46 nuevas habitaciones que estamos seguros le encantaran y volveremos a disponer de estacionamiento dentro del hotel y con el doble de capacidad.
Con mis atentos saludos, lo esperamos pronto

Luisa R de Puig
Gerente
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, CA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 28, 2013

This is no doubt the nicest hotel in Piura. Nice location on the plaza. We have stayed here in the past, and it has been upgraded. Generally clean, and staff is friendly. HOWEVER, our group had at least three separate thefts within the hotel in one week. One was a backpack in the lobby at checkin. The other two were cash from inside locked rooms, one during the day, the other in the evening. The only other problem was the room air conditioner which put out a bathroom smell. Keeps their power bill down.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, May 15, 2014
Google Translation
Estimado huésped,
Reciba nuestros atentos saludos, agradecemos sus comentarios en Trip Advisor que nos ayudan a mejorar día a día.
Efectivamente nuestro hotel goza de una arquitectura colonial que la hace diferente y sumado a la calidad del servicio de sus colaboradores nos pone entre los primeros hoteles a escoger para una grata estadía.
Infraestructura de primera, con habitaciones con todos los servicios que usted puede esperar entre ellos ventanas acústicas para un mayor aislamiento, son parte de lo que les ofrecemos.
Lamentamos su malestar respecto a lo ocurrido en la recepcion, tomaremos las medidas correctivas para brindarle un mejor servicio

Sin mas, reciba nuestro cordial saludo

Luchy R. de Puig
Gerente
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Global
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 11, 2013

Arrived at 10:45PM told there was parking, but after we checked in was told I have to park on street. At 7:30 AM was awoken and told I had to move my car, but did not tell me where. We left in frustration without breakfast after not finding the parking spot and being told we can not leave the car in front. Pool bathrooms filthy, doors off hinges, no soap, no paper towels, with dirty toilets, unusable. No soap or paper towels in restaurant bathrooms. Rugs on stairwells unkept, very dirty and dusty. Front desks people unhelpful, misleading and unhappy. Rooms with carpets old and dusty. Stayed here last year and great experience and the exact opposite this year, unkept, no pride and a complete disaster.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ldepuig, Gerente at LP Hotel Piura, responded to this review, April 26, 2013
Google Translation
Estimado Huésped ,

Agradecemos el tiempo que ha tomado en hacernos llegar sus comentarios los cuales hemos leído detenidamente para tomar las acciones correctivas y así brindar experiencias que exceden a lo esperado por nuestros huéspedes.

Lamento que nuestro servicio de estacionamiento no haya estado a sus expectativas .
Aprovecho esta oportunidad para dejarle saber que nuestro Hotel esta en proceso de Remodelación para brindar mejores servicios.
Contaremos con Nuevas Habitaciones, Gimnasio y con Estacionamiento techado sin embargo tomamos nota de sus comentarios para seguir mejorando

Esperamos nos brinde la oportunidad de poder atenderlo nuevamente y hacerle cambiar de opinión.

Atentamente

Luchy R.de Puig
Gerente
LP Los Portales Piura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LP Hotel Piura

Address: Libertad 875, Piura, Peru
Location: Peru > Piura Region > Piura
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Piura
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LP Hotel Piura 3.5*
Number of rooms: 87
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