The nightmare started as soon as we faced the hotel as the appearance of the building was daunting! Our room was on the ground floor, facing at the back of the hotel, which was next to privately owned houses, just only a metre away from our room balcony! So we could not sit on our balcony because we felt that our privacy was being violated!
The room was in a dreadful state! The appliances and furniture were broken, outdated, and dirty. In fact, the bed was so stained I had to put a towel under the sheet to protect myself from potential danger from diseases. The daily cleaning service was also inadequate (it seems that all the staff did daily was emptying the bins and providing us with toilet paper). The air-conditioning worked just fine (if you could stand the noise)!
The bathroom was disgusting too. I did not dare taking a shower without my flip flops! Also the shower mixer did not work properly and neither did the extractor fan, which was a necessity, having in mind that the WC did not have a window!
Now I know why the staff had a constant (mocking) smile on their faces – thinking what kind of fools we were, paying for that mess!!! What a shame for such a lovely island!
However, don’t let this review hold you back from visiting the island or Protaras. Overall, we enjoyed our holiday, as long we were out of this dreadful hotel! There are plenty of lovely hotels in the area, just remember to book in advance!
- Also Known As:
- De Costa Aparthotel Protaras
- Reservation Options:
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