We have been regulars at The Iliada for many a year! This year we stayed at The Silver Sands next door! (Nice hotel but small rooms)...We upgraded to an all-inc package at The Iliada as we had friends there! Basically, the hotel needs some work done on it! Fixtures and fittings are in need of replacing! The rooms need some work done on them as well! We saw a lot of people arriving at The Hotel only to be told there was no room! The staff are not to blame for this! The girls at reception are subjected to abuse from new arrivals on a daily basis, i believe the owners are responsible for there policies of deliberately overbooking the hotel! I felt so sorry for the girls who do an honest days work for peanuts! I hope the owners take note of all the complaints. As for the staff, all the Slovak girls were fantastic as usual working non-stop to do everything possible to make sure you were well fed and watered! Makis was his usual self on the bar, and this years entertainment guy Aaron was a great lad as was his other half Lisa our Thomas Cook rep...The Iliada a few years was a struggling 4* hotel. These days if you went around finding fault, one would have a field day and it would barely make a 3*. The food was plenty but at times items seemed cold instead of hot! Of course there are good points about The Iliada....apart from the friendly staff and its ideal beachfront location....but to say i was a tad dissapointed this year is an understatement. The owners really need to sort this out! May i suggest some refurbishment work is a good start, and learn to respect your staff and pay them what they really deserve! Maybe then, they will work with a smile on there faces and you might start to get some positive feedback from Trip Adviser!!!
- Official Description (provided by the hotel):
- Iliada Beach Hotel combines elegance and style with one of the finest golden beaches in Cyprus in the heart of Protaras center. A wide choice of restaurants, bars, shops and water sports will ensure an unforgettable holiday for the most discerning traveler and families alike. Excellent food and services will enhance even more this perfect holiday under the sun and the crystal clear waters of the Mediterranean Sea. Iliada Beach Hotel is an excellent choice for guests seeking quality accommodation and excellent service along with a wide range of facilities. ... more less
- Also Known As:
- Hotel Iliada Beach
- Iliada Beach Protaras