This was the first time we had stayed at Cavo Maris, and hopefully it won't be our last! We travelled with another a couple on the All Inclusive basis, and were allocated rooms next to each other without having to request this. The fact that we were given the Mezzanine family rooms (each!) was a pleasant surprise! These were spacious rooms on 2 levels with a balcony overlooking the tennis courts (we hadn't specified sea/pool view).
The hotel, pool, gardens and beach were beautiful and clean. We regularly saw maintenance staff cleaning or removing rubbish. We spent the majority of our time around the pool and never struggled to find 4 sunbeds together. We would recommend the blue padded sunbeds for extra comfort, but others are more than fine. Cheap hire of towels was available if you didn't want to take your own down to the beach. The beach and sea were lovely, crystal clear waters perfect for snorkeling. Fig Tree Bay is also near by. Sergio, the entertainment guy, was around daily offering a variety of activities for all guests to partake in, whilst remaining courteous of others just wanting to relax. The pool bar was very popular offering many drinks and friendly staff, both Panayiotis and Haris worked the pool bar and nothing was too much trouble for them. They got to know us and it was a lovely touch when they remembered our order/room numbers.
We ate breakfast, lunch and dinner in the restaurant. There was a variety of dishes on offer at all meal times, and different themes each night. We also had a few of the bar snacks and staff were accomodating to all our requests. Food was of a high standard and the staff were quick to take away finished plates to ensure the table remained clean. As some reviews have mentioned the drinks were limited at meal times but this didn't cause any problems. In the bar the all inclusive option offered plenty of different drinks, including almost all the cocktails on the menu. The bar staff and waiters/waitresses were very friendly. Over our 10 days they got to know us by name and were very chatty. Jose, Sonata, Panayiotis, Haris, Bin and Anita were a few of the staff who we rate highly. There was entertainment every night on the terrace ranging from music quiz and bingo to fire dancers and acrobats.
Cavo Maris is a 15-20 minute walk from the center of Protaras where there are other beaches, bars and restaurants. Alternatively you can get the bus from right outside the hotel or the reception staff are happy to order a taxi. Ayia Napa is 20 minute taxi ride away for those wanting later nights.
We met a number of guests who had previously stayed at Cavo Maris, some up to 12 times and we can definately see why! We hope to return ourselves. There were guests of all ages, from young familys to the elderly, this just showed this hotel appeals to everyone. We would highly recommend Cavo Maris to anyone wanting a fantastic holiday at great value. Despite what some reviews say the All Inclusive deal was worthwhile for us even though we had a couple of days out of the hotel. A packed lunch is even available upon request.
Thank you to all the staff at Cavo Maris for a wonderful stay, we hope to return in the future! Top marks!!
Having only stayed here the once we would love the Mazzanine room again!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear valued guests
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Many thanks for your excellent review where we have gladly noted that you had a wonderful stay, you consider the Cavo Maris “great value” and that following this visit, you will hopefully visit us again. It will certainly be our great pleasure to welcome you back in the future. In such a case, we shall happily welcome you to our "Happy Repeaters" loyalty scheme, which you will automatically join.
Upgrade of room types is not something unusual in our hotel. Indeed the “mezzanine family suites” are among the best room types we have on offer.
Constant availability of sunbeds was one of our major concerns, when we were designing the hotel. We did not want to experience the usual (in other places) struggle of guests to secure a sunshade and a sunbed.
Your observations “The hotel, pool, gardens and beach were beautiful and clean”, says it all. Thank you very much for that.
We would also like to thank you for your excellent comments about all our staff and especially Sergio and the others that you mentioned by name, i.e. Jose, Sonata, Panayiotis, Harris, Bin and Anita. They all send you their regards and love.
Your statement “Food was of a high standard” really pleases us a lot. One of the most difficult tasks is usually to satisfy every taste in a multinational clientele. In this respect, we are doing our best and believe that we are doing fine.
We agree with you that our “All Inclusive deal is worthwhile”. As a matter of fact, we consider it as great value. With the price of it, we certainly cannot offer, “everything everywhere”, as probably a few reviewers would expect. The only items excluded from the restaurant are coffee, cocktails and beer. Everything else is included. The reason these items are excluded is merely good service and guest’s satisfaction. The above items are time consuming, for preparation, for serving and for consumption. We have decided to exclude them after several complaints and moaning from our guests for delays in the service and for queues for the second seating of guests. Anyway, a few steps away, at the Terrace Bar, the Restaurant Terrace and the Coral Bar these items are on offer in unlimited quantities.
It is true that a lot of our guests are repeatedly visiting us and “12 times” is not an unusual number of visits... You will be surprised to know that we have guests who visited us up to 28 times!
Your clear statement “We would highly recommend Cavo Maris to anyone wanting a fantastic holiday” is very much appreciated...
We look forward to the possibility of welcoming you again, when you will join our "Happy Repeaters" group.
The Cavo Maris Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.