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“Wouldn't return” 2 of 5 stars
Review of Crown Resorts Elamaris

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Crown Resorts Elamaris
3.0 of 5 Resort   |   Cape Greco Avenue | P.O. Box 33247, Protaras, Paralimni 5312, Cyprus   |  
Hotel amenities
Ranked #55 of 65 hotels in Protaras
Sydney, New South Wales, Australia
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Wouldn't return”
2 of 5 stars Reviewed May 12, 2013

Not the best location - and very old and run down.

The place was clean of course - but just a let down, especially for the price we paid.

Plus - you can stay at much nice apartments and hotels right in the heart of Protaras.

This place has been neglected and is in dire need of an upgrade!

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Greek first
  • Russian first
  • Swedish first
  • Any
English first
Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed April 13, 2013

We chose to stay at this hotel last week as we are planning a wedding in Protaras for August and wanted a reasonably priced apt hotel to stay at for a week whilst sorting out things for our wedding. I feel that myself and my fiancé are reasonably open minded and we're not really a snobby or 5* luxury kind of couple - all we wanted was a place where we could sleep comfortably, relax when not sorting things out for the wedding and have a clean shower and kitchen.

As soon as we entered it looked like we were in 1981. This was the kind of place I stayed in with my parents back when I was a child. There was even a broken analogue radio in the chest of drawers! I started to unpack and found that the safe was broken - this already disheartened me but I proceeded anyway. I then went to the toilet - it wouldn't flush. It took (no exaggeration) 12 attempts to get it to flush. This then became a running joke and even a game between me and my partner on who could get it to flush. My competitive spirit of being 2 nil up by the second day was the only thing to stop me from crying at how bad the room was. The hot tap in the bathroom spurted out water and soaked us - and then the shower taps wouldn't remain on the temperature that you wanted them to - you were either roasting or freezing.

The bedroom didn't have a double bed - two singles were pushed together. The sheets were clean although the blankets were old and dated. We only have one small pillow so felt very uncomfortable. The carpet had countless stains on the floor and the room seemed to be falling apart. The hairdryer started sparking and blew up in front of us too. We did get that replaced.

The kitchen didn't have a cooker - it had a hot plate. There weren't even enough plugs to have the kettle and toaster in as the same time. The whole place smelt like damp and the crockery did not smell nice at all - we had to wash everything 2 times before touching it and even then I could smell something horrible when I drank out of a cup. You just couldn't relax in this room at all - horrible.

Oh and to top it all off - we kept finding dead cockroaches in the apartment. If these things can survive a nuclear attack - how are they not surviving a room at the Crown Elamaris?

The whole experience was laughable and we only kept going by hardly staying there at all and getting on with our planning. There were not many people staying in the hotel last week but a few Brits and Russians who congregated at the pool and the bar at night time. Definitely will never return. Thought it was pointless complaining - you pay cheap, you get cheap. I am just glad that we will be staying at The Pernera Beach (which is beautiful) in August.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

I have to say, I'm stunned by the negative reviews of this hotel. Sure it's not 5 star standard but then it doesn't pretend to be.

I am writing this 11 months after our visit with 2 friends in May 2012. The staff were very friendly, (Dimitri at the bar can make a mean cocktail) and the cleaners did their job very well. It was never a problem to get a sunbed although this may be due in part to visiting at a quieter time of year. The resort itself is home to a mix of visitors from different nationalities and everyone was very easy to get on with.

We ate out every night and there are plenty of decent bars and resturants nearby. Opposite the hotel is Knights Bar which is pretty full of a night time and serves absolutely delicious food, well worth a visit! There are other bars dotted around which are very good at night time (one of which does a Blues Brothers tribute night which was actually very good).

In summary I would recommend that people discount the negative reviews and visit this hotel and resort with an open mind. It was certainly the best holiday I've had in a long time!

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyprus
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 8, 2013

We have stayed here 3 times now, we take a couple of weekend breaks a year here, not posh but you get what you pay for. Central for all restaurants and bars,rooms basic and dated but clean, pool great,kiddies club v quiet but they loved it. Entertainment tacky but funny. Arn't they all? We only paid €40 a night for 2adults and 2 kids, what more could you ask for?

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
united kindom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 8, 2013

Myself and boyfriend stayed here july 2012. aged (18-20). I have been to most countries, lots of different hotels, from 2* to 5*. and this is by far the worst hotel ive ever ever stayed in! paying a total of £1800 for two weeks all inc we wasnt expecting VIP treatment, but we were expecting live able conditions! thank god we had family who lived only 30 minutes away, were we eat most nights as food was hurrendous! breakfast was the best meal of the day, snack bar was OK too. lunch and dinner was the same, (dinner being left overs from lunch) 1 choice of meat, 1 choice of potatoe, dessert was always 1 choice of fruit or something sweet, normally a soaking wet cake. We thought this hotel was in Protaras town as we wanted a lively nightlife, however it is a good 30 minute walk from town. walk was quite nice across the beach, or could catch the bus in for 1euro pp. Rooms were spacious, big kitchen, massive bedroom, bathroom was gruby, mouldy and shower curtain kept falling down. When we arrived the safe didnt work, but staff delt with it ammediatly. I would not reccomend this hotel unless your going self catering for less than a week and are going to be spending most of your time outside the hotel. entertainment was awful, guests mostly russian, polish or spanish. some nights myself and partner were the only ones by pool bar from 9:30-11pm. All in all, i would not return to this hotel evan if it was a bargain, we made the most of our time in the sun by eating out and going into town, spending more money than we had originally wanted as we were all inc! please please if your a couple or family looking for a cheap but decent hotel, DO NOT GO HERE.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 31, 2012

we went to cyprus as we had a wedding there. booked in this hotel and was a bit worried after reading the reviews. the hotel was very clean and maids cleaned every day and very happy. the food was very good and plenty of choice. the pool was very clean and plenty of sunbeds. staff were all friendly and helpfull especially jo and agnes. agnes was brilliant with the kids and nothing was ever too much for her. we met some good friends there and will definatly be going again next year. just dont believe all the bad reviews you read about this hotel as it is a good , clean and friendly hotel

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 28, 2012

stayed at this hotel from 16th to 23rd of this month, was a bit concerned when I read the reviews, but didn't need to be, once we got there had a very spacious clean apartment overlooking the pool, the staff were very friendly, we stayed half board, we got a buffett breakfast very impressive, and then dinner was very good to, the swimming pool is very clean and there are enough sunbeds to go around. You can upgrade to All Inclusive at a charge, if you so wish to. The location is fantastic, you just go outside and there are a lot of bars and restaurants, you should try the bakery there cakes are fab. You should really try Fig Tree Bay Beach wow. Although it is a bit dated, don't let that put you off, because it is excellent value for money.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crown Resorts Elamaris

Address: Cape Greco Avenue | P.O. Box 33247, Protaras, Paralimni 5312, Cyprus
Location: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 65 hotels in Protaras
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crown Resorts Elamaris 3*
Reservation Options:
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Also Known As:
Crown Resorts Elamaris Hotel Protaras
Crown Resort Elamaris
Crown Hotel Protaras

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