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“Great location” 4 of 5 stars
Review of Santa's Hotel Tunturi

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Santa's Hotel Tunturi
3.0 of 5 Hotel   |   Lutontie 3, Saariselka 99830, Finland (Formerly Saariselka Tunturi Hotel)   |  
Hotel amenities
Ranked #1 of 6 Hotels in Saariselka
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed June 17, 2014

I chose this hotel because I took part of a dog agility weekend competition that was organized in their premises. The hotel had an offer for the participants to stay in the building Kontio, so there were lots of dogs also. We had a nice room with balcony facing the mountains. The room was spacious with a kitchenette and sauna. The beds were good, the interior a little shabby but didn,t bother us. The location is maybe the best in the area, just couple of steps from the door to the hiking routes (in winter ski trails). With two dogs we had easy access both to the competition area and to the trails. The breakfast was served in the main building and was abundant and tasty.

Room Tip: If you choose to stay in Kontio, ask for a room facing the mountains.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Royal Wootton Bassett, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 13, 2014

We travelled in December 2013 with Santa's Lapland, on their 4 day break. My daughter was 8 at the time & we felt this would likely be her last year believing.

The break was well organised and the magic started at the airport with some naughty elves and a Reindeer. Everyone collected their snow suits, gloves, boots and socks at the resort before being dropped at the hotels. The clothes supplied were good quality and did a great job of keeping us warm. I would recommend you take an under layer as the natural materials can be quite rough on skin. The Esprit staff were friendly and wanted to get you to join in but respected your wishes if you didn't. We often did excursions with the same families you travelled from the airport, so the kids (and parents) got to know each other well.

We specifically choose to upgrade to the Gielas wing on the recommendation of friends who had travelled previously. This wing certainly felt more modern/upgraded from the main Tunturi Hotel. The general feel of the Gielas wing was lovely with a large reception/bar area, open fire and large windows for the view of the main (and only) road. The rooms were a good size (plenty of room for the three of us) and were well equipped with large bathrooms, safe, tea/coffee facilities, drying units etc. The real bonus with the Gileas wing was the steam room. We used this every day. We were surprised to find ourselves using the balcony on many occasions too.

We had read about the cost of food and drink in Lapland, so paid to upgrade to a full board option. Breakfast was served in the Gielas Wing lobby/restaurant area in main entrance and was a standard continental standard - bread, cold meats, fruits, cheeses, etc, although there were scrambled eggs and bacon each day too. Service was slow on the refills of the food, but you could tell this was because it was freshly prepared, so didn't mind. Evenings meals were served in the main Tunturi Hotel and were of an average, self serve, buffet quality. Nothing special but okay for 3 days. The food was, not surprisingly, Finnish! Lots of fish, cold meats and a couple of hot meat dishes, beg and potatoes. The children's menu was the standard chips, nuggets, sausages etc but there was no issues with them eating from the adult selection (or vice versa!). The cheeses were lovely. We also ate lunch at the main hotel on our last day - reindeer soup for me and steak for my husband. Both meals were delicious and much more of the standard we would expect, however not cheap.

We had concerns about not being in the main hotel, but the walk was only a few minutes and it actually wasn't too much hassle to put the snow suits on and then leave them at the cloakroom for collection later. The cloakroom also had bags so they could take your hats, gloves, scarves etc There were signs saying there was a charge for the cloakroom but we were never asked to pay.

The resort itself consisted of one road in/out, with hotels along each side. Hotel Tunturi is the last hotel in road, and therefore closest to the toboggan run! There was a pizza place, pharmacy, small supermarket, indoor soft play zone, café and a couple of bars/gift shops. All the children were pulled around in toboggans by their respective parents constantly and these were on good supply, free and dotted around the resort. We only left the hotel once where we were unable to immediately find a toboggan.

We paid for a couple of extra excursions. The private ski lessons were worth every penny (we had never ski'd before). The instructor was patient, encouraging and by the end of the lesson, we could all turn, had confidence getting on and off the button ski-lifts and in the little ability we had. It was exhausting however, so we ended up having lunch in the chalet by the main ski slopes. This was not cheap. €45 for 2 x chicken and chip baskets, 1 x soup & 3 x cokes. Also, be warned that it is a good 20-30 minute walk downhill from the hotel to the ski school, and is very tiring doing the same walk, uphill going back. We discovered later that there is a bus which runs every 20mins for a charge. Having said that, we did stop on the way back to build a snow man and complete a number of snow angels as it was completely fresh, untouched snow.

We also did the Northern Lights excursion. We were not fortunate enough to see the lights, but the experience itself was worth it. Parents rode 2 x 2 on skidoo's. You could switch drivers at the stop point. Children rode in long sleighs 2 x 2 behind company employees on extra powerful skidoo's. The were covered with a blanket, but it was quite cold for them. Some adults chose to ride in the sleighs with their children and this was not a problem. The skidoo's for the adults were great fun & included heated handles for your hands. The trip was a 20minute ride to a stop point, a large open fire to warm up at, hot berry juice (which was yummy), a toilet break and then swap parents if wanted, for the trip back. The stars were absolutely amazing here in the open, no light pollution part of the country.

The main focus of the holiday was the Magical Search for Santa day. This was without doubt the absolute magic of the break. A short coach ride away, there were regular coaches to get back to the resort. We were on the last one back and were disappointed to leave then! The day included lunch and access to free of charge water, tea, coffee and hot berry juice. Lunch was a good quality, though the restaurant was small for the number of people to serve, so either go early or late for a better experience.

The search for Santa section was great involving the same elves we saw at the airport. A sleigh ride took us across a frozen lake to a sole cabin the woods. The elves played games with the children before taking them to meet Santa. The turnaround between families were done well - only the adults had an awareness there were other families around. Santa was very traditional, believable and we did not feel rushed, hurried or on a clock.

There was a short reindeer pulled sleigh ride to the igloo's. Could only ride 2 in a sleigh at a time which was a shame for the 3 of us, but the igloo's were great. A bar in one serving alcohol, soft drinks & chocolates and the Elves' show in the other. The Elves' show was interactive, amusing and the children were given a small gift afterwards.

There lots of other activities to do including ice fishing, snow walking, ice hockey, kids skidoo rides, tandem ski-ing and a small toboggan run. There was also a traditional Finnish hut which served more of the hot berry juice.

The highlight of the day though was the Husky ride. You were scheduled for a set time, sorted into your families and then allocated your dogs. They were beautiful. Happy to be petted (after the ride) and willing to pose for photo's!! The trip was a good 20 minute journey, with a short stop so parents could swap drivers. The rest of the family rode in sleighs behind. I can not do it justice here, but it was the highlight of ours, and many other families we got to know, break.

The last evening included a gala dinner (part of the half board option) There was named seating, party games for the children, 3 course meal, crackers, silly hats etc and your Arctic circle certificate. As everyone arrived at the dinner for the same time, there were long queues for food. We compensated for this by eating in reverse order - desert forst and then the traditional carvery style roast. Much more pleasant.

Flight was an early morning flight from Bristol. Easyjet flight - cabin crew were good and clearly a very family full flight!!

This is NOT a cheap holiday. It was absolutely worth every penny for a fantastic family experience. We would not go to this 4 day break in replacement of a summer holiday, but we will definitely be going again.

Room Tip: Upgrade to the Gielas wing
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 5, 2014

This was our second time to Lapland with Santa's Lapland. The first time we stayed in the Riekonlina and loved the hotel. This time we chose the Tunturi hotel - specifically the Gaelias wing.
The rooms in this wing are just gorgeous. Gorgeous building, lovely views, very large rooms which are brand new with your own private sauna. Perfect for a glass of wine in when your child has fallen asleep. Can not fault the rooms in this wing - and can not fault this wing at all.
After having dinner at the main the main Tunturi building however is not nice and I was glad we were not staying there. It was down trodden and pretty grim. We didn't like the Christmas meal here - it was too big and loud and like a Butlin's camp. The Christmas meal at Reikonlina was much better - small and intimate and felt more Christmassy.
The main Tunturi building is a 2 minute walk from they Gaelias and we didn't find this a problem. Breakfast was served in the Gaelias wing and was lovely - very calm and reserved and certainly more upmarket than the main Tunturi building.
If you are unsure where to book for your Lapland trip my choice would be the Gaelias wing and then the Reikonlina - stay away from the main Tunturi building.

Stayed December 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyvaskyla, Finland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 21, 2014

We stayed in one of the older buildings (Näätä) during our winter holiday. The room was basic and gave a "back to the 80's" feeling with all that pine furniture but that also made it feel more like a cottage than a hotel room. The location of the Näätä building was excellent, right next to the skiing tracks and other routes. It was only about 100 metres from the main building and breakfast room. Also the hotel itself has a great location being close to both the village centre and the fell with the toboggan run.

We had one big problem and that was the shower. There was not enough warm water even for a quick shower, no matter if we tried in the morning, afternoon or evening. Another issue was when our bus didn't show up and we got absolutely no help from the reception - I would have expected at least information about alternate services, such as taxi or another bus. This is why we will choose another hotel for our next visit.

Room Tip: If you want to save some money, the older rooms are of good value - just check they have fixed the h...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 20, 2014 via mobile

Hotel area is large, rooms are many different houses. My basic room was Ahma house. It was basic and little oldish, but very clean. Some better rooms have own sauna, but there is also couple common saunas. Ski tracks start front of the hotel and ski bus stop also the hotel. But you can easily walk skilifts, it's only 1km. Breakfast is basic level scandinavian style buffee. I think that the hotel is quite good price quality.

Stayed April 2014, traveled solo
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Espoo, Finland
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 19, 2014

My standard room looks exactly like the Hotel picture on TA. Quite big, sofa, table, armchair, fridge, water kettle for coffee/tea/hot chocolate. Bathroom has enclosed shower and slightly bad smell. The room is cleaned only every other day.Ski storage, clothes dryer and Sauna is available downstairs. Restaurants and breakfast in main building. Maybe 5 min walk. This hotel has a dance band playing every night during the season, and additional artists during high season.Cross country skiing and hiking tracks start here. Airport and ski buses stop outside the main entrance.

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Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 29, 2014

We stayed in Gielas and had a lovely room, big bathroom with sauna, drier. We were on the package, breakfast was good, the AI dinner was adequate. Location was very good (walking distance everywhere). Ample of activities in Saariselka, ski slopes very good, toboggan run long and enjoyable (wear goggles). We can recommend joiku-kotsamo safaris (excellent trip to joikun kota & fells on snowmobiles, Lappish lunch) and Husky & Co for the Husky Safaris. Lapland Safaris are popular and offer good choice of excursions, however, groups can be large with mixed skill level at driving snowmobiles, so be prepared for slow trips and waiting. We had 2 trips and the Heart of Nature with Janne and Kimmo was great. But the hunt for the Aurora can be hit or miss. Finnish Lapland is great fun!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa's Hotel Tunturi

Address: Lutontie 3, Saariselka 99830, Finland (Formerly Saariselka Tunturi Hotel)
Location: Finland > Lapland > Saariselka
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 6 Hotels in Saariselka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santa's Hotel Tunturi 3*
Number of rooms: 260
Official Description (provided by the hotel):
Santa's Hotel Tunturi, also known as Saariselka Tunturi Hotel, provides modern-style quality accommodation in Saariselka, Lapland. Hotel Tunturi has an international atmosphere and the restaurants offer Lappish delicacies. Hotel Tunturi has also modern conference facilities. About 100 meters from the main building with reception and three restaurants are six buildings of rooms and apartment suites. Hotel Tunturi has 96 standard hotel rooms, 77 superior hotel rooms, 6 junior suites, 1 Gielas suite and 80 apartment suites with one, two, three or five bedrooms. ... more   less 
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Also Known As:
Santa's Hotel Tunturi Finland/Saariselka

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