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“Terrible service - money robbery” 1 of 5 stars
Review of Anchana Resort and Spa

Anchana Resort and Spa
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Anchana Resort and Spa
3.0 of 5 Resort   |   228 Moo 4 | Sam Roi Yod district, Pran Buri 77120, Thailand   |  
Hotel amenities
Ranked #7 of 15 Hotels in Pran Buri
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Terrible service - money robbery”
1 of 5 stars Reviewed December 15, 2010

I reserved this hotel form travel fair. It's terrible service. The management and sale won't keep promises. First I booked the date on Dec 4-6, 2010. Later I changed my mind postponing my visit. Of cause I gave them advance notice. They won't allow my family to change it and later they took our reservation money. It's terrible. Please beware.

  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
    7
    8
    6
    3
    2
See reviews for
14
5
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Thai first
  • Any
English first
Chiang Mai, Thailand
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 1, 2010

I went again in anchana in October ! and they should maintain this resort better ... the room are nice but need better maintenance ... the Breakfast is really not good , very poor quality . The hotel have a nice restaurant in front of the beach and they serve the breakfast buffet in an ugly dining room on the back with no view ... The food at the restaurant is soso ...

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bangkok
1 review
5 of 5 stars Reviewed October 5, 2010

......Monet would have made a portrait of.the view from the balcony of this resort. What a nice and romantic time I had last weekend here. The service was very good and the staff was helpful and reserved, so basically I felt like I was in my own villa :).
The quality of food is excellent too.
Would I return here for another lovely and poetic weekend?.......of course is the answer.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangkok
1 review
5 of 5 stars Reviewed August 2, 2009

I stayed there two days and really enjoyed a relaxing vacation in a super pleasant atmosphere. That includes of course, food, room, swimming pool, the beach, and the rest of the resort.

  • Stayed April 2009, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 10, 2008

This is a great gem of a place- the staff was great, rooms were nice and clean and the location was great. It's quite far from Hua Hin (about 60 km) and is in a really quiet, removed location but if that's what you're looking for this a great place to stay! It is located near the national park which is a great day trip.

  • Stayed December 2007
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nonthaburi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2007

I stayed at Anchana with my family... Very nice hotel and friendly staff ....Good service & facilities ....Pool is very nice specially in the evening... I can see a pink dolphin from the beach about 150 metres ... One of the staff tell me its come every years and this beach is called Dolphin Bay .....It would be great for me at that time......This is a good hotel for relaxation ...I will come back again......

  • Stayed November 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 31, 2007

I stayed briefly at Anchana. The staff were very considerate and tried hard to please. Excellent food and a good pool.

Stayed October 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anchana Resort and Spa

Address: 228 Moo 4 | Sam Roi Yod district, Pran Buri 77120, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Pran Buri
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Pran Buri
Price Range (Based on Average Rates): $
Hotel Class:3 star — Anchana Resort and Spa 3*
Number of rooms: 50
Official Description (provided by the hotel):
Anchana Resort & Spa is more like an enormous luxurious home than a tropical resort. Nestled in between majestically mountains and facing stunning tropical waters, Anchana is one home you will never want to leave. The resort is a tropical oasis with a warm contemporary Balinese flair and lush green scenery. Fifty uniquely appointed rooms with full amenities and private balconies in a cool shady surrounding are offered at Anchana Resort. Top facilities and friendly service are all provided with a smile. ... more   less 
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Also Known As:
Anchana Resort And Spa Thailand/Pran Buri

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