WOULD never stay here again. Second time in Barbados. I read the reviews on TripAdvisor and was very impressed with the hotel for its price, location, restaurant menu and variety and supposed service. HOWEVER, possibly because we were there in "low season" might be why it was such a disaster. After planning the vacation for 7 months, anticipating the hotel, restaurant, location, beach, I WAS SHOCKED when we checked in and found the restaurant "CLOSED UNTIL FURTHER NOTICE." I know that some restaurants close, send their employees on holiday, have reduced hours, etc. HOWEVER, to arrive at the hotel anticipating a warm welcome and fabulous stay, having reviewed the menu extensively, to find that the restaurant (and for that matter the sister hotel) was closed, was a huge shock. The front desk acted as if it had just happened, unforeseen circumstances, etc.,and that they hoped it would open ASAP. Upon investigation, I found out that the restaurant had been closed for a bit, and was due to re-open in mid-October. We heard from several of the hotel staff and people at other restaurants that it had been closed for a while and WAS NOT due to open AS SOON AS POSSIBLE. Not to be informed in ADVANCE and then to be misled by the staff was inexcusable.
Front desk day staff not friendly or helpful; night staff was better. There was NO communication between the day and night front desk staff. None of your staff had a key to access the ice machine and did not seem to know who did; we had 3 people staying in our room, and not once were any extra towels left to accommodate an additional person. Then upon check out we were OVERCHARGED and when I went to the front desk to correct it, I was questioned as if I was doing something wrong in pointing out the hotel’s accounting error.
The ONLY positive I can say is that the beach is beautiful and the water is gorgeous. AGAIN, there are other beach front hotels/properties in Barbados to choose from. I sent an email to the manager sharing my disappointment and concerns and have not had the courtesy of a reply. WOULD NOT recommend the Coral Mist.
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- Also Known As:
- Hotel Coral Mist Beach
- Coral Mist Hotel Barbados
- Coral Mist Beach Christ Church
- Coral Mist Beach Hotel Barbados/Worthing