We recently went on our first holiday abroad with our children; it has taken me a while to convince my husband that they are at a suitable age for taking on an aeroplane. He had been put off the 'travelling with children abroad' idea because off past experiences when he had been abroad as a child, feeling cooped up and uncomfortable on the plane, bored and irritable, and he couldn't imagine that travelling with our own children was going to be any different. However after a number of discussions, and the fact that I sorted out passports for them all, saved up a tidy sum towards it, and then eventually the threat of me taking our children abroad on my own for their first holiday, he gave in and agreed we should go. The date was set Hoorah! The date was sent, Aug 22nd 2013, 10 nights away for us all.
After weighing up our budget and the cost of holidays in august, we decided, although expensive, it would be a sensible option to go all inclusive, as the children could then eat and drink whenever they fancied and we could ideally relax without having to worry about the children's fussy appetites, and the clearing up that comes with our family after every meal time.
We chose a 3* AI hotel in Portinatx, Ibiza. It is one of the quieter resorts of the island, and the hotel is perched on a hill, built into actually. One of the main focal points when we arrived was the white walls, scattered with wonderful red brick stairs, with blue edges, going off in all sorts of directions because of being built into the hill, not at all the kind of hotel structure I was used to seeing, it felt very authentic.
It was quite late when we arrived and the food areas were all officially closed, however after checking us in efficiently, with a small amount of broken English interaction, teamed with a beaming smile from him, the man behind reception gestured to us towards some stairs behind us, it was the dining room, all set up ready, he had organised a cold buffet to be prepared for our arrival. Well you can imagine how lovely that was after a long time travelling, and it gave the children the first taste of all inclusive as they were able to help themselves to ham and cheese, with salad and breads. They thought it was great and this was just a midnight snack! Then to our surprise another member of the hotels team came in and was ever so apologetic, saying how much lovelier the food will be tomorrow. My first impressions at this point were that the hotel employees were a friendly, hard working team of staff. The building so far was clean and well organised. The redeption area was welcoming and there was free wifi available.
After we had eaten, it was on to our room. This was actually quite an effort for us, although the stairs were lovely to look at, climbing them with 4 children and 6 suitcases was a real challenge, there was a small lift about 3 staircases up to take us to the next level where access to our room was, however it only fit 2 in at a time so we took it in turns to ride up, and the worst thing was it was a really rickety lift with a light that kept flashing on and off, so incredibly creepy also. After the lift experience it was a further staircase and finally we arrived to our room.
It was a good size room, a large sofa bed in the main area, with a small kitchenette, small dining table and chairs, and another large extra bed. It had fitted wardrobes and access to the small balcony, and a TV and small sideboard, and then another separate twin bedroom for my husband and me. The decor was very good, clean, bright colours, and red tiled floor. The bathroom had a bath and shower (which needs updating as it is barely a trickle), sink, toilet and bidet. We were tired so we all went to bed fairly swiftly. After hardly sleeping in the room due to the lack of air conditioning and waking up the next morning to no view at all, except brick walls, when I had paid for a sea view room, we decided not to unpack as I had no choice but to complain.
Reception was completely reasonable and understood why I was so unhappy with the room. We had a different room within 2 hours, it was exactly the same, except of course the air conditioning worked and the view was beautiful, looking out over the sea and glorious landscape of rocks and caves. I was thrilled with this room.
In the meantime waiting for our room swap, we had a chance to sample the breakfast. The children couldn't believe the amount of food they had to choose from. There was the usual continental style breakfast, which we had a taste of the night before, meats and cheeses, and breads and sweet pastries. The English style breakfast was the usual one of eggs and bacon and sausages, tomatoes, beans etc. as well as plenty of fruit and yogurts, beverages such as coffee, juice etc. The food was faultless. It was the same at the lunchtime and evening meal, amazing quality of food, salads, meat, fish and vegetarian dishes, children’s favourites, and even chef led dishes, such as freshly carved meats and complimentary cocktails at mealtimes, along with wine, beer and sangria, and glorious desserts! The staff also have to be commended again as the food times in the restaurant were very busy, the staff were always very quick to clear up the dishes and get the tables ready for the next families waiting to tuck in.
After breakfast, it was onto the pool, 2 pools actually, one with shallow to deep and one suitable for younger, fairly shallow the whole mass of the pool. dvisable to get up early and get a sunbed ans it gets very very busy, they open them up around 8.30am, so you can't get them any earlier than this, one of the prime spots around the pool is directly diagonal to the stage area, the corner, just located above where the toilets are on the floor below, the sun hits here about 10ish and remains there til gone 5pm!! Next to the stage area is also where there is a Mexican bar from 12 noon until 6 pm serving nachos and tacos and of course ice creams unlimited, including Cornettos and Magnums, from 10am-10pm. And unlimited beverages, hot and cold, alcoholic and non-alcoholic, there was even a non alcoholic cocktail menu, along with slush puppies and milkshakes. I think the children thought they had died and gone to heaven.
And as if that wasn't enough, they have their own hotel beach bar, sat right on the beach, literally a few steps away from the hotel entrance, this was the ideal location to enjoy a sunset (which is amazing, but it sets ever so quick, i was really surprised at how fast it disappeared into the ocean) meal or drink, the kids played on the sand and we took a rod and caught some little fish from the ocean. The Beach Bar served the same beverages as the Mexican Bar and there was also a small buffet, and snack bar serving burgers, hot dogs, and pizzas etc, 12noon - 10pm. My goodness we were all going to be bursting after this holiday!
I honestly cannot fault the hotels quality of food, the evening meal certainly was of a very high standard. And the whole family agreed.
The employees of the hotel were always polite and smiled a lot which made us all feel very welcome. especially Mavi behind the Mexican snack bar, who was so attentive she knew our favourite drinks within a few trips and was ready and welcoming on our approach to the bar every time.
As well as the bar and restaurant staff, the hotel had an excellent timetable of entertainment and activities going on throughout the day and night. There was shuffleboard, water polo, darts, rifle shooting, to name but a few. They had quizzes and put on shows throughout the week. The whole team of staff work really hard to make everyone’s holiday a wonderful experience. Well done Alba and Marta and Emma and Trixie for bringing so many of us together for fun and games!! There is also a kids clubs which when you register, the kids can stay and play for an hour or so, it is very well run as far as i know, but mine wouldn't stay, they were too busy enjoying the pool.
The Cleaning staff come every other day to the room, to clean and tidy and replenish the toilet rolls, and then every day very early about 6am, they are out pottering about cleaning the rest of the hotel, I did see one giant cockroach but it wasn't inside the building, it was outside near the road.
The location of the hotel is great, It is opposite a beautiful rocky island edge, very nature filled, and great for a climb and we paddled in the most beautiful secluded bit over the other side, taking some bread from the buffet to feed the fish, they just swim around you, its so pretty to watch, and if you want a bigger beach then there is a huge one up the road, and a few bars, including del boys which is where we chose to go for a night off so hubby could watch a bit of footy (it had a pool table and a PAYG internet station so kids were happy) , we did notice that on the way back from del boys, that most places were closed, this is definately the right choice for a family holiday as there doesn't seem to be anything open, after midnight, no rowdy night clubs, this is not typical ibiza, but we did also happen to notice that underneath our hotel there was one place that was open late, it was not part of the all inclusive, it had music playing but not loud enough to keep us awake, i did wonder whether this place is more a venue for the locals to go out? it didn't open til 11pm so it was definately too late for us and the kids. We also rented a pedalo from the small beach and went fishing in the caves, vey exciting, if a bit nerve wracking!!
I would not hesitate to go back here; it really was a little bit of paradise in Ibiza.
The Paradise Beach Hotel Portinatx, Ibiza, it was our children’s first holiday abroad, and now as far as I’m concerned everywhere else has a lot to live up to.
worth paying for sea view, its beautiful.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.