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“Okay, kitchen letting it down.” 3 of 5 stars
Review of Relais du Plessis Resort

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Relais du Plessis Resort
3.0 of 5 Resort   |   Route de Thuet | La Coupure du Parc - Chaveignes, 37120 Richelieu, France   |  
Hotel amenities
Ranked #2 of 2 Hotels in Richelieu
Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Okay, kitchen letting it down.”
3 of 5 stars Reviewed March 22, 2013

We stayed for week during June 2012. We booked Relais du Plessis for the price and self catering aspect. On the website the complex seemed a pleasant looking place. Our apartment was one bedroom and was decorated to a modern fashion, There was an open sitting room kitchen area, separate toilet and bathroom. The apartment was also clean and we were aware before we went it was up to you to clean the place at the end of your stay. The onsite restaurant was helpful for breakfast on the first morning. It was close to a La Marche supermarket (2-3 minute drive) which made it easy to stock up on food. The centre of Richelieu was a short walking distance. The town was very quiet and quaint, however it did have a couple of nice bakeries and bars. The staff at reception were helpful and either had a good grasp of English, or enough to communicate what was needed. The complex was very family orientated, however the noise levels were low with not too many shrieking children. The kitchen was poorly equipped for self catering. There was a combi microwave and hob, and that was all! The combi microwave couldn't toast a fly even if it tried. There was no kettle to boil water, so we used a pan. Considering this place plays on its virtues on being a 'green resort'. Having to use a hob for hot water is not as efficient as a kettle. The kitchen severely affected our ability to cater for ourselves. The weather was poor at the time, the little heater in the room was really useful for keeping us warm. I would imagine in hot weather the apartment would keep cool. Overall we enjoyed our stay, but would not use the place again due to the kitchen facilities. (Beware the killer orange slugs, they love baguettes)

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
    52
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See reviews for
106
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Montreal
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2012

Great resort and strating point to visit Loire Castles as Azay Le Rideau, Ussé, Chinon or Loches.
Great services, Apartment was clean. However rooms are realy small. Bring your Corckscrew. Very usefull when visiting the Loire and have a bottle opened when getting back to the room.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheadle, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 15, 2012

I went over to Richelieu for a friends wedding, there were four adults and one 2yr old. It is a fair drive from the airport (Tours) by hire car, certainly over an hour but on arrival we were rewarded with a cool beer by the pool and the weather was excellant.
They served food but it was a bit of a let down although i think we may have ordered a bit late (Only 9pm.) so they made it clear they were doing us a favour.
The chalet was fine, very 'Ikea like', my parents took the double room which left me and my husband to the fold out sofa bed in the lounge. They provided a cot which we had specified on the booking only after we asked at reception. The first cot didn't work after a good 45 minutes in extreme heat with an irrate 2yr old. On our second attempt they assembled it in reception for us, which took them a good while too. We put our daughter in the bunk bed 2nd bedroom as we wanted to be able to keep her out of the way and in a quiet space, the cot only just fit in the room. I can imagine that with two adults in this room it would be very tight and no where to really put your bags.
Breakfast was continental (funnily enough) but plenty of fresh fruit etc, i didn't go in the pool but it looked good with plenty of sun loungers.
Outside of the chalet was a table and chairs which was really nice and where we spent most of the time.
I would certainly consider going back, it didn't rock my world but it was an excellant base for our short stay. I can't imagine how I would feel if I spent longer there as I'm not sure there would be enough to keep me busy- this may be a plus point for some.
Over all it was clean, friendly and good value, they could just do with improving the food facilities but you always have the option of self catering in your chalet.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Paris, France
Top Contributor
90 reviews 90 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 12, 2011

Only 3 hours drive from Paris (if you don't count all the stops for snacks and stretching), the resort is purely family-oriented place! Very neat 2 storey cottages of 1 and 2-bedrooms. Fully equipped kitchen allows you to save your money on restaurant food. Speaking of which, the restaurant is on the premises and the food quality was very decent, and price not too high. Children have a sort of animator, she keeps them busy, and they show some children's movies in the evenings. (only in French or Dutch though).
Swimming pool could be a bit bigger, but other than that, it's a wonderful place to relax in a complete peace and quiet. Children and adults can rent bikes (or ride their own!)
The air is so pure and sweet you just want to keep on breathing!
We had a very good time!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basingstoke
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed August 17, 2011

Apartment booked for 6 people and it was too small for 6. No cupboard space for 2 people; towel rails for only 2. Bed made up for only 2 people. Nowhere close to walk to. No shop on site nor close enough to walk to, so dependent on dreadful service in bar, restaurant and take away. 2 hours to wait for place in restaurant and 1 hour to wait for take away. Take aways served to people out of order. Didn't even have wine glasses in bar and that took ages to go and get. Reception, bar and reception managers couldn't care less attitude + rude. Shut ice cream kiosk leaving 10 children in queue without ice creams. Seemed like no noise insulation around apartments.

Room Tip: Room at back overlooking fence - not a bad view.
See more room tips
  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERTHEGON, FRANCE
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 9, 2011

This place is nothing like it looks on the website. They are nothing really but blocks of 4 flats 2 up and 2 down, made to look like chalets. We thought it extremely small and the accommodation was not good although well equipped with microwave, cooker etc. To have to clean the flat yourself before you leave or pay 43 euros for them to clean is not good at all and we felt it was greatly overpriced for the accommodation. Never again. Staff very unfriendly and unhelpful.
JEMW

  • Stayed August 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 8, 2011

First impressions: the Resort is located behind a DIY Merchants, there are no pleasant views and many unfinished or broken fixtures. The staff were completely disinterested in the fact that our apartment wasn't ready for us until half an hour after we were supposed to have checked in.
We were also unimpressed by the fact that stripping of the sheets, sweeping and mopping of the floor and cleaning out of the microwave and fridge is to be done by the customer, or else be charged as an extra!
The dining room had not been cleaned from the previous evening, as there were chips and other items of dropped food still on the floor.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais du Plessis Resort

Address: Route de Thuet | La Coupure du Parc - Chaveignes, 37120 Richelieu, France
Location: France > Centre > Indre-et-Loire > Richelieu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Richelieu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Relais du Plessis Resort 3*
Number of rooms: 144
Official Description (provided by the hotel):
In the heart of the Touraine Loire Valley and the Loire Valley Castle, our resort *** place as top concern: nature, ecology, responsible tourism and discover of French heritage and traditions. Implanted in a 4 hectares park of trees without cars, our Residence welcomes you for a stay based on quiet, relaxation and wellness. Our wood cottage are tastefully decorated and furnished to a high standard of quality.During your stay, savor the gastronomic dish of our well-known Chief or escape un our SPA of 320 sqm (Sauna, Steam bath, spa bath, quiet room, massage, hydrotherapy ...). ... more   less 
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Also Known As:
Relais Du Plessis Hotel Richelieu

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