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“Excellent food very slow service” 4 of 5 stars
Review of Bangkok Brasserie

Bangkok Brasserie
95 Church Walk, Burgess Hill RH15 9BQ, England
01444 871164
Website
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Ranked #8 of 53 restaurants in Burgess Hill
Cuisines: Thai
Dining options: Reservations, Delivery
Restaurant details
Dining options: Reservations, Delivery
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent food very slow service”
4 of 5 stars Reviewed August 10, 2013 via mobile

Attention to detail was missed, no drink offered on arrival, had to ask for napkins and another knife, also to light the candle,the lights in the restuarant were very bright, however the food was to a very high standard and the staff were polite and attentive just very slow. Overall We would revisit and hope the service improves in time.

  • Visited August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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36 reviews from our community

88% Recommend
    27
    5
    0
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
West Sussex, UK
Senior Contributor
38 reviews 38 reviews
11 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
“Made to feel sooo welcome”
5 of 5 stars Reviewed July 26, 2013

We are on first names terms here.
The reception we get is almost like a family member.
We love to go for lunch as we can't do big portions so the lunch portions are nice sizes.
A nice choice on the menu and beautifully cooked without being too oily.
Definately recommend you give it a go - you won't regret it.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Couldn't have done better”
5 of 5 stars Reviewed May 27, 2013

We booked a table of 6 for a friends birthday, everything about our evening was perfect. Highlights included the Bangkok duck (not for those with a smaller appetite!) and chicken balls. Everything tasted really fresh and the service was excellent. The only problem was the lack of others enjoying ths fantastic food!

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burgess Hill, United Kingdom
1 review
“The Order That Never Arrived Then Did”
1 of 5 stars Reviewed March 16, 2013

We thought we would try this Thai for the first time after reading the great reviews and we were prepared to wait for it to arrive, as apparently it was worth it. After nearly one hour and a half the order had not turned up and upon calling Bangkok Brasserie it was apparent they had not even begun to cook it. We asked for the order to be refunded to our card but we were told they did not know how to process this and would instead bring us cash on Monday along with a voucher. This was totally unacceptable and after speaking to another person we hoped it had now been refunded to our card. We wanted to pick up the receipts tomorrow but they couldn't tell us when they would be open so we have asked for Bangkok Brasserie to bring them to us this evening. Instead of the card receipts the food arrived 2 and a half hours after the order had originally been placed, by which time, we had ordered a curry picked it up and were about to eat. Needless to say we shall not be using Bangkok Brasserie's services again or referring them to our friends.

  • Visited March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
9 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Fantastic Thai Food”
5 of 5 stars Reviewed February 17, 2013

We just spent a fantastic evening with my parents at the Bangkok Brasserie and enjoyed the food so much we had to come back and write a review! The service was excellent and very welcoming, the food was extremely authentic and delicious. Being all avid Thai restaurant goers this is certainly a good find and will spread the word and be back for more!! Yummers!

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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