We stayed from 6th to 20th September 2013 room 2309 - top floor. We had a couple of problems - broken toilet and safe, both were fixed quickly with guest relations phoning us to check that everything had been done to our satisfaction. Room was fine, plenty of space. Fridge stocked every day with beer soft drinks and water. Please note there are no kettles but there is a coffee machine in your room. The only real problem I had with the room was stained pillows, there were no pillow protectors on them. Cleaner could have done a better job, only really cleaned toilet and basin. Balcony wasn't cleaned in the 2 weeks and the sheets weren't changed reguarly enough.
I thought that the choice of food at the buffet restaurant was very good. Chicken, turkey, beef, lamb, fish, pork ( a whole pig sometimes), different types of potatoes, veg, salads, cheeses, etc. There was always pizza and pasta at a separate cooking station cooked fresh to order. Lots of fruit and puddings to choose from, could even make your own ice cream sundae. There was also the snack bar at the pool where you could get paninni's, burgers, hotdogs etc 24 hrs. We ate at the italian restaurant twice and the international twice, had lovely meals each time, couldn't fault the food or the surroundings. Could even get a takeaway pizza if you wanted!
We found the beer to be nice and there were lots of named spirits, smirnoff, grand marnier, cointreau, jb whisky, cinzano. There was also diet coke, all at the lobby bar.
Pool was lovely, animation team did games, archery, rifle shooting, bingo etc. Jimmy and Sammy both very friendly and funny. We went to a couple of the shows but it's really not our thing. Beach was very good, seaweed cleaned up every day and nice clear shallow water. The gardeners would bring coconuts to you on the beach, chop the tops off and put a straw in for you, delicious! Had mine chopped up afterwards so I could eat the coconut. Lots of fish being caught off the pier, lots of barracuda's around. There's a few market stalls on the way to the beach (in hotel grounds) where you could get fridge magnets, painting's, wooden carvings etc all at reasonable prices.
We visited the Sol Guillermo next door and Melia Cayo Coco, much preferred our hotel, lot's more space and gardens.
Did a day trip with Thomas Cook called Now Cuba. Roberto the rep was very friendly, always ready for a chat and full of useful information. The trip involved a ride on a speedboat, a ride on a steam train through sugar plantations and a bici taxi ride in the city of Ciego de Avila. Cigar and gift shops aswell.
On leaving the hotel (11.40 am) we were each given a bag containing some lunch, cola and water. The check in at the airport was quick and we were allowed to take our liquids through. A few gift stalls and duty free, again very cheap.
The arriving flight was half an hour late but turned round very quickly and we got home earlier than expected to manchester.
We thought that all the staff were great but a special mention to Niecty, Serguey and the evening staff at the lobby bar. We also met some lovely people, Jill and Dave, Linda and Chris, Peter and Linda.
We enjoyed our stay and if anyone needs any more info then please ask.
- Official Description (provided by the hotel):
- Meliá Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise. ... more less
- Also Known As:
- Melia Cayo Guillermo Hotel Cayo Guillermo
- Cayo Guillermo Melia