My partner and I thoroughly enjoyed this holiday.
We both work in a hotel in England and really needed a holiday that offers a relaxing environment. The staff were great and service was exceptional.
There were times at the beginning of the holiday that evening dinner was lacking BUT this was soon turned around and for the rest of our break was none other than excellent.
As a Manager within a hotel I can honestly say please stay here. They will offer you variety of excellent service and satisfaction throughout your stay.
I do have to say that I was embarrassed to be a witness to the behaviour of British tourists as they are so demanding and can be so rude. I am British myself and working in a high star hotel and trying to satisfy the British is hard work.
From this please ignore them and make sure you book this resort as your next destination. I promise you, you will feel relaxed, pampered and realise life will not get better than this.
On a last note i would like to thank all the staff during my stay. You are a credit to Sol Cayo Guillermo resort, your profession and country.
One final thanks to the GM Luis Alberto Heras. This is why you are a General Manager. Congratulations.
Steve and Lora.
- Official Description (provided by the hotel):
- Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more less
- Also Known As:
- Sol Cayo Guillermo Hotel Cayo Guillermo
- Sol Hotel Cayo Guillermo
- Cayo Guillermo Sol Hotel
- Sol Cayo Guillermo Cuba