I am currently a guest here, as part of a large group of university faculty from the US. This hotel is not the fanciest place, but it's benefits far outweigh the cons. We arrived a checked in quite late, which I suspect was a hassle for the two ladies checking us in. They were very pleasant and tried hard to make the process go as smoothly as possible. Sure, some things went wrong, but the staff try very hard to rectify matters immediately.
I find it interesting that the complaints are about the "dated" facilities/decor, AND about the construction noise commensurate with efforts to address the decor. Folks want an updated hotel, but don't want the work to occur during your stay. Well, then when shall the proprietors allow the construction to occur?
I can tell who hasn't lived along the seaside. . . Those who complain about rust. Here's a news flash: salt water is corrosive, and it occurs quickly. So unless you are paying US $300+ per night, your expectations are unreasonable. I suggest that one cease looking at the lamp fixture and refocus on the prettier light . . .the sunrise!
Waves too choppy? Well ya should have done your homework and booked on the WEST side of the island. CCBH cannot control Mother Nature.
So far, I am finding this lovely hotel to be a wonderful place. The sights and sounds remind me of the beaches of Southern Cal . . . But the water here much more beautiful. The staff have been friendly and quick to respond to my needs, and I'm getting work done because of it all. I will come back some day with my husband and children.